Ratings based on 588 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
4 Jun 2024 by GMBnafa, Hotel Management
Thank you for taking the time to complete a survey following your recent stay at the Holiday Inn Express & Suites.We appreciate that you were pleased with our facilities and services, and will share your feedback with our staff.Looking forward to welcoming you back to the Holiday Inn Express & Suites, Berry Farms.
by A verified traveler
Posted 2 Jun 2024
Great staff and clean hotel. So glad I booked and will stay here again.
Comment from Hotel Management
2 Jun 2024 by GMBnafa, Hotel Management
Thank you for taking the time to give feedback about your recent stay with us at the Holiday Inn Express & Suites, Berry Farms.We are delighted that you were very satisfied with our property and staff, who work diligently to provide excellence.Looking forward to welcoming you back when your travels bring you to Franklin, TN.
by A verified traveler
Posted 28 May 2024
I really loved this hotel. The staff was very friendly and accomodating. The building is lovely. The eating area was nice, the bed was comfy and the hotel was quiet so I was well rested for my conference. I will definitely return to this hotel when I am in the area.
Comment from Hotel Management
28 May 2024 by GMBnafa, Hotel Management
Thank you for taking the time to give feedback on your recent stay with us at the Holiday Inn Express & Suites, Berry Farms.We are delighted with the positive comments that will be shared with our staff, who work diligently to satisfy every one of our guests.Looking forward to welcoming you back when your travels bring you to Franklin, TN.
by A verified traveler
Posted 23 May 2024
Franklin is a beautiful area
Comment from Hotel Management
26 May 2024 by GMBnafa, Hotel Management
Thank you for taking the time to complete a survey following your recent stay with us at the Holiday Inn Express & Suites, Berry Farms.We appreciate your rating and will share this with our staff, who work diligently to satisfy all our guests. Yes, indeed, we are fortunate to be located in such an attractive area.Looking forward to welcoming you back when your travels bring you to Franklin, TN.
by A verified traveler
Posted 23 May 2024
Very good stay.
Comment from Hotel Management
24 May 2024 by GMBnafa, Hotel Management
Thank you for taking the time to complete a survey following your recent stay with us at the Holiday Inn Express & Suites.We are delighted that you were very satisfied with our facilities as well as our service, and will share this with our dedicated team.Looking forward to welcoming you back when your travels bring you to Franklin, TN.
by A verified traveler
Posted 23 May 2024
The staff was amazing - so helpful. Love this property and the area around it.
Comment from Hotel Management
24 May 2024 by GMBnafa, Hotel Management
Thank you for taking the time to complete the survey about your recent stay with us at the Holiday Inn Express & Suites, Berry Farms.We will share your ratings and comments with our staff, who work diligently to exceed guest expectations.Looking forward to welcoming you back when your travels bring you to Franklin, TN.
by A verified traveler from Brighton
Posted 6 May 2024
Comment from Hotel Management
26 May 2024 by GMBnafa, Hotel Management
Thank you for taking the time to complete a survey following your recent stay with us at the Holiday Inn Express & Suites, Berry Farms.We appreciate your rating and will share this with our staff, who work diligently to satisfy all our guests.Looking forward to welcoming you back when your travels bring you to Franklin, TN.
by A verified traveler
Posted 20 Apr 2024
A little expensive for the location but it fit my needs
Comment from Hotel Management
20 Apr 2024 by Teri, General Manager, Hotel Management
Susan,We appreciate you taking time to let us know you enjoyed your stay. Our staff works hard every day to make sure each and every guest is taking care of.We hope to have you back if your travels find you this way again.
by A verified traveler
Posted 19 Apr 2024
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Comment from Hotel Management
20 Apr 2024 by Teri, General Manager, Hotel Management
Charles,Thank you for taking time out of your busy schedule to let us know you had a great stay with us. We appreciate your feedback and looking forward to having you return time and time again.
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
11 May 2024 by GMBnafa, Hotel Management
Thank you for taking the time to complete a survey about your recent stay with us, at the Holiday Inn Express & Suites, Berry Farms.We appreciate your ratings and will share this with our staff, who work diligently to exceed guest expectations.Looking forward to welcoming you back when your travels bring you to Franklin, TN.
