Ratings based on 806 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Very clean, nice location, friendly staff, easy check in process, and wonderful dog area. Thank you!
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
30 May 2024 by Jenn - Front Desk Supervisor, Hotel Management
Thank you so much for your feedback. We look forward to hosting you again soon should your travels bring you back through the area.
by A verified traveler
Posted 28 May 2024
Great rooms, friendly staff!
Comment from Hotel Management
30 May 2024 by Jenn - Front Desk Supervisor, Hotel Management
Thank you so much for your positive feedback. We hope to see you again soon should your travels bring you back through the area.
by A verified traveler
Posted 26 May 2024
Pretty much an average Hampton , but the bedding was awful. Sheets were so threadbare that you could see through them and there was holes on them !
by A verified traveler
Posted 25 May 2024
Great place clean rooms friendly staff.
Comment from Hotel Management
28 May 2024 by Jenn - Front Desk Supervisor, Hotel Management
Thank you so much for your positive feedback and kind words. We hope to see you again soon should your travels bring you back through the Berry Farms area.
by A verified traveler
Posted 25 May 2024
Private, quiet and walkable to Berry Farms!!!
The bed was super comfortable too.
Thank you!
Comment from Hotel Management
28 May 2024 by Jenn - Front Desk Supervisor, Hotel Management
Thank you so much for your positive feedback. We are so happy to hear that you enjoyed your stay with us and appreciate the kind words so much! We look forward to seeing you again should your travels bring you back through the Berry Farms area.
by A verified traveler
Posted 10 May 2024
Everything is fairly new around the area, looks good.
Comment from Hotel Management
10 May 2024 by Jenn - Front Desk Supervisor, Hotel Management
Thank you so much for your positive feedback. We appreciate you and look forward to hosting you again should your travels bring you back through the area.
by A verified traveler
Posted 9 May 2024
Stayed four days and was suppose clean room every other day. Left tip and that was taken and room was not cleaned during entire stay.
Comment from Hotel Management
9 May 2024 by The Team at Hampton Inn Berry Farms, Hotel Management
Thank you for your feedback. I am sorry to hear of your bad experience while staying at out hotel. Upon further investigation, your room did not get cleaned because you had you "Do Not Disturb" sign up the entire stay. I interrogated the door lock and no one entered the room during your stay. The only keys to hit the lock were your personal guest keys from the day you checked in unto the day you checked out. I was the Manager on Duty 3 out of the 4 days you were here and personally noticed the "Do Not Disturb" sign on your door. We do hope you will give us another opportunity to host you should your future travels bring you to Franklin.
by A verified traveler
Posted 7 May 2024
Breakfast was good and employees were friendly and helpful
Comment from Hotel Management
7 May 2024 by Jenn - Front Desk Supervisor, Hotel Management
Thank you so much for your positive feedback. We are so happy to hear you enjoyed your stay with us and look forward to seeing you again soon should your travels bring you back through the area.
by A verified traveler
Posted 6 May 2024
It was a very pleasant,comfortable stay. Met all of our expectations, plus. Will stay there again in the future.
Comment from Hotel Management
7 May 2024 by Jenn - Front Desk Supervisor, Hotel Management
Thank you so much for your positive feedback. We appreciate you and are so happy to hear you enjoyed your stay with us. We look forward to hosting you again should your travels bring you back through the Berry Farms area.
