Ratings based on 142 Verified Reviews
2.9 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Our toilrt backed up i called and they told me they would take care of it next am ,they didnt they kept wanting to.put us in a double room not king .we left
Comment from Hotel Management
21 May 2024 by PK, Hotel Management
Dear Shirley,First of all we really apologies for inconvenience happened with you by unfortunately. but we give you option to change same size king bed another room but you were refuse it. and we did not know why you are lying we offer 101 good king BED room which is you already booked and its most prefer affable room of other guest also.Thanks & Regards,PK
by A verified traveler
Posted 9 Apr 2024
affordable great staff
Comment from Hotel Management
9 Apr 2024 by PK, Hotel Management
Dear Deanna,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,PKGMEconoLodge Franklin, VA757-562-222
by A verified traveler
Posted 17 Mar 2024
Comment from Hotel Management
19 Mar 2024 by PK, Hotel Management
Dear Madam,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,PKGM
by A verified traveler from Portsmouth
Posted 14 Feb 2024
Comment from Hotel Management
7 Apr 2024 by PK, Hotel Management
Dear Myca,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,PKGMEconoLodge Franklin, VA757-562-222
by A verified traveler
Posted 3 Jan 2024
Comment from Hotel Management
8 Jan 2024 by PK, Hotel Management
Dear Sir/Madam,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,PKGMEconoLodge Franklin, VA757-562-2225
by A verified traveler
Posted 17 Dec 2023 on Hotels
Comment from Hotel Management
17 Dec 2023 by PK, Hotel Management
Dear Sir/Madam,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,PKGMEconoLodge Franklin, VA
by A verified traveler
Not the Best. Not the Worst
Posted 24 Sep 2023 on HotelsStayed 2 nights. I chose this hotel bc I had 2 dogs with me. It's right beside McDonald's and across the street from a Starbuck's. No frills motel. Room had a fridge and microwave. The beds were clean and semi-comfortable. You can tell the mattresses are old but it's not the worst bed I've slept in. The bathtub was dirty. There were cigarette burns all along the tub. It was quite and parking was good. I didn't try the breakfast. Overall it was affordable.
Comment from Hotel Management
27 Sep 2023 by PK, Hotel Management
Dear Sir,Thanks for your feedback we are looking for your visit again in future. Thanks & Regards PK
by A verified traveler
Posted 26 Aug 2023 on Hotels
Comment from Hotel Management
9 Sep 2023 by PK, Hotel Management
Dear Sir,Thanks for your feedback we are looking for you in future. Thanks & Regards PK
by A verified traveler
Posted 21 Aug 2023
Felt like it could be cleaner. I walked on the floor with my socks and they were very dirty.
Comment from Hotel Management
21 Aug 2023 by PK, Hotel Management
Dear Madam,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,PKGMEconoLodge Franklin, VA
by A verified traveler
Posted 7 Aug 2023
This property was the worst Place I’ve stayed. The towels and linens were dingy. They didn’t give you enough towels or tissue. The bathrooms were very small and the floors were filthy. A lot of transient people lived there therefore safety is questionable . I was disappointed. Renovations need to be done.
Comment from Hotel Management
7 Aug 2023 by PK, Hotel Management
Dear Catherine,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,PK GM EconoLodge Franklin, VA
