Ratings based on 452 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Staff were all very friendly and helpful. Room was clean, comfortable, and everything worked properly. Delicious buffet breakfast was available for a reasonable fee. Close proximity to the train station made travel around Frankfurt and surrounding areas very convenient. Some areas near the hotel weren't very safe, but avoiding them wasn't really that difficult. I would recommend this hotel, but not for families with children. Auf Wiedersehen. See you next time.
by A verified traveler
Posted 30 May 2024
The hotel is nice we stay 2 nights here but they didn’t clean our room and give us new towels.
by A verified traveler
Posted 30 May 2024
The only negative about this place is the smell of urine in the alley outside. Besides that, its a great hotel inside. Staff were incredibly helpful, the room was clean and quiet, and the beds were comfortable. Plus, its right next to the 11 and 14 trams to get you to the Romerberg, and the Hauptbahnhaf is 2 minutes away. Stay here for your neyour tripa
by A verified traveler
Posted 14 May 2024
The rooms and building interior were clean and well maintained. The buffet style breakfast was good at 18.5 euros. The downsides in the room were no flat surface with a chair to use for reading or laptop use, no kettle or cups to use for coffee or tea, to put toiletries there was a 3 centimeter strip around the bathroom sink just wide enough for a razor, not even Kleenex tissues. Of course no fridge. Stepping outside you land in one of the worst drug use areas in Germany. People actively using at all times of the day and filthy streets. I checked what time their bar opened as going out after dark seemed unsafe. I was told “we have a bar but no bartenders “
by A verified traveler
Posted 14 May 2024
I really like the free breakfast in the hotel, it was so good. The hotel’s location is convenient to train station, and many trams.
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
Posted 25 Apr 2024
Close to the Railway station
by A verified traveler from Seattle
Posted 14 Apr 2024
Nice small hotel room. Not much space for suitcase. Quiet and in a quiet part near train station. Little vagrants in the area since it's close to the red light district.
by A verified traveler
Posted 5 Apr 2024
This hotel is a PERFECT location to stay at if you are arriving by train - it is less than a five minute walk from the main station.
I arrived just after noon, and the VERY pleasant receptionist was able to let me book in early.
The rooms are nice and clean, as is the bathroom.
Breakfast was also great - cereal, cold meats and cheeses, cooked selection and a range of both hot and cold drinks.
If/when I visit Frankfurt again, The niu Charly will be high on my booking priorities.
👍😁👍
by A verified traveler
Posted 9 Mar 2024
Lovely hotel modern and comfortable. The rooms are nice and spacious. Location of the hotel is excellent and the breakfast on the 7th floor was good with a nice view.
