Ratings based on 310 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Miami
Posted 13 May 2024
Very nice hotel
Comment from Hotel Management
13 May 2024 by Frank Koch, GM, Hotel Management
Thank you very much for your excellent review. The entire team was very happy about it.
by A verified traveler
Posted 11 Mar 2024 on Hotels
Comment from Hotel Management
12 Mar 2024 by Lara, Hotel Management
Thank you very much!
by A verified traveler
Posted 11 Dec 2023
Ideal for short stay. great location for city centre.
Comment from Hotel Management
12 Dec 2023 by Julia Tammen, Hotel Management
Thank you for the excellent review. The whole team is happy and hopes to welcome you again.With kind regards,Julia TammenReceptionBest Western Hotel Darmstadt City CenterGrafenstr. 3164283 DarmstadtGermany
by A verified traveler
Posted 6 Dec 2023
Comment from Hotel Management
25 Jan 2024 by Rezeption, Hotel Management
Herzlichen Dank für die tolle Bewertung!!
by A verified traveler
Great town
Posted 5 Oct 2023 on HotelsComment from Hotel Management
31 Oct 2023 by Brigitte, Front desk, Hotel Management
Dear Donald,looks like a great holiday. We hope we were able to contribute a lot to this ;-)
by A verified traveler
Posted 3 Oct 2023
Excellent property, stayed 2 rooms 3 nights and returned for another 2 nights. all was superb service, especially the Direktor Mr. Frank Koch who personally looked after all our needs. Will recommend this accommodation to all who are considering a stay in Darmstadt.
Comment from Hotel Management
5 Oct 2023 by Frank Koch, Hotel Management
Dear Carl, thank you very much for this excellent review. I want to extend this to my team as well, can't do without it. Save travels!
by A verified traveler
Posted 26 Sep 2023
Good location great accommodation excellent Manager
Comment from Hotel Management
5 Oct 2023 by Frank Koch, Hotel Management
Thanks again...
by A verified traveler
Posted 26 Jun 2023
I have no complaints. Just stayed for one night, but was pleased with my stay.
Comment from Hotel Management
26 Jun 2023 by Reception, Hotel Management
Thank you for the great rating! We would be happy to welcome you again!
by A verified traveler
Friendly service
Posted 20 May 2023 on HotelsThe staff is always amazing! Very friendly and willing to help. The rooms are clean and comfortable! Always one of my favorite places to stay.
Comment from Hotel Management
21 May 2023 by Frank Koch, Hotel Management
Dear Steve, thank you very much for your excellent review. The entire staff was very happy to hear about it...
by A verified traveler
Posted 26 Sep 2022
Good location, great service.
Comment from Hotel Management
26 Sep 2022 by Frank Koch, GM, Hotel Management
Thank you so much for your great review, The entire team was happy and thankful!
