Ratings based on 48 Verified Reviews

4.7 out of 5
80% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jul 2023
5 out of 5
by A verified traveler

Posted 5 Jul 2022
Beautiful garden, very clean, helpful staff.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Mar 2022 on Orbitz
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Apr 2021 on Hotels
5 out of 5
by A verified traveler

Posted 10 Jan 2020
Service and Staff are very helpful when asking for support. I will recommend to change towels, they seemed very old, so this will enhance the quality services.
5 out of 5
by A verified traveler

Posted 28 Jun 2019
Beautiful and tranquil. Wonderful pool and gardens. Very relaxing
5 out of 5
by A verified traveler

Great place

Posted 9 Nov 2018 on Hotels
This is a wonderful place to stop over on a longer journey. It's our second visit. The gardens are amazing, beds comfy, rooms clean and pleasing, staff more than helpful. We would love to stay longer one day.
5 out of 5
Recommended
for Everyone
by A verified traveler from Xalapa, Veracruz, Mexico

Very quite, gorgeous surroundings.

Posted 28 Jun 2018 on Orbitz
Location: Excellent location. In walking distance to beatiful town square.
We loved our stay here. Very quite, peaceful surroundings of exotic plants and flowers. The breakfast was outstanding, with homemade jam, eggs any style, fresh-squeezed orange juice and homemade yogurt. All of the staff were extremely nice and friendly.
4 out of 5
by RICARDO

This traveler left a rating score only Posted 24 Apr 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

The good, the bad...

Posted 31 Jan 2016
The good: the setting (gorgeous gardens); the breakfast (from a menu not the dreaded buffet): our table looked at Pico de Orizaba through enormous cacti. The bad: we had to hire a taxi to lead us there. We needed a fire. No one on site to help us build one. A cold night.