Ratings based on 396 Verified Reviews

4.7 out of 5
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Feb 2024
A good location but the bar prices were insane. That said would stay again for next Anime Frontier
Comment from Hotel Management
22 Feb 2024 by Guest Experience Manger-Brian C, Hotel Management
Dylan, thank you for the great review of our hotel, we look forward to seeing you again soon!
2 out of 5
by A verified traveler

Posted 20 Feb 2024
Gave me a key to an occupied room, got a new room after a 45 minute wait but the ac didnt work in the room
Comment from Hotel Management
20 Feb 2024 by Front Office Manager, Hotel Management
Thank you very much for the review Estefany, I dont see a room move completed on your reservation, but please never hesitate to reach out to the front desk anytime, we love to make your stay as pleasurable as possible!
5 out of 5
by A verified traveler

Posted 10 Feb 2024
Great Time
Comment from Hotel Management
20 Feb 2024 by Front Office Manager, Hotel Management
Thank you very much for the great review Taylor, we appreciate you!
5 out of 5
by A verified traveler

Posted 7 Feb 2024
Customer service at the hotel was awesome!! Very much good vibes. I love the location as well!!
Comment from Hotel Management
7 Feb 2024 by Guest Experience Manger , Hotel Management
Stephanie, thank you for the great review of our hotel and staff, we hope to see you again soon!
5 out of 5
by A verified traveler

Posted 1 Feb 2024
Location and hotel was wonderful! Clean, large room, walkable, nice staff. Want to thank Kadijah, Autumn, America, Alexis, Natalie and Vee for making our stay personable.
Comment from Hotel Management
7 Feb 2024 by Guest Experience Manger , Hotel Management
David, thank you for the great review of our hotel and staff, we hope to see you again soon!
3 out of 5
by A verified traveler

Posted 29 Jan 2024
Honestly, overpriced. Never received my “damage deposit” back. And I know we left no damages. All we did here was sleep.
Comment from Hotel Management
7 Feb 2024 by Guest Experience Manger , Hotel Management
Miranda, have you receive your deposit back yet?
5 out of 5
by A verified traveler

Posted 28 Jan 2024
Amazing service!! Very comfortable beds and really cool atmosphere and history
Comment from Hotel Management
7 Feb 2024 by Guest Experience Manger , Hotel Management
Cristina, thank you for the great review of our hotel, we hope to see you again soon!
4 out of 5
by A verified traveler

Posted 23 Jan 2024 on Orbitz
Comment from Hotel Management
7 Feb 2024 by Guest Experience Manger , Hotel Management
James, thank you for the great review, we hope to see you again soon!
5 out of 5
by A verified traveler

Posted 17 Jan 2024 on Hotels
Comment from Hotel Management
7 Feb 2024 by Guest Experience Manger , Hotel Management
Thank you for the great review of our hotel, we hope to se you again soon!
3 out of 5
by A verified traveler

Posted 17 Jan 2024
Comment from Hotel Management
7 Feb 2024 by Guest Experience Manger , Hotel Management
Chelsea, thank you for the great review of our hotel, sorry we feel short during your stay, we hope to see you again soon!