Ratings based on 346 Verified Reviews
4.3 Room cleanliness
3.8 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jun 2024
You feel like you are sleeping in an echo chamber. It is so incredibly loud. Walls are paper thin and you hear people walking and talking on the streets because the building has incredibly poor insulation and the glasses are single-layered to where it blocks no sound at all.
by A verified traveler
Posted 17 Jun 2024
A great boutique hotel! A huge bang for the buck. We got quite a bit of "room" for the dollar. We will definitely return.
by A verified traveler
Posted 30 May 2024
Bed, bathroom ammenties and room amenities could be much better. Not impressed.
by A verified traveler
Posted 30 May 2024
Very contemporary decor. A little noisy. Bed gave me a backache.
Parking was included...but not. We scheduled for two days but you must register for parking each day you stay there separately. We missed that on the second day and were greeted by a $68 ticket the morning we checked out.
by A verified traveler
Posted 30 May 2024
Definitely a downtown feeling with building crammed together.
by A verified traveler
Posted 22 May 2024
Shower head didn’t work or does not work properly.
by A verified traveler
Posted 19 May 2024
Miserable night in a beautiful room.
Pros - comfortable bed
Cons -
*Self service hotel that can only be accessed through an app.
*No one on site to help with check in.
*Room is accessed through an app. If you lose or misplace your phone you cannot get into the room.ssssssssssssss
*The door did not close easily which I found out when the property manager came into my room without knocking to tell me that the door was not closed.
*Last night the person in the next room was talking so loud it woke me up at 2AM. She went on until 3A. No one to call and complain to because there is no one there.
Comment from Hotel Management
19 May 2024 by REVEL, Hotel Management
This is not accurate. We do use the Goki app for room access and upon request you can be given a rom key. So you said that no one is on site but then the manager came to tell you that you did not close your door. We have an employee on site every night and all you have to do is call them.
by A verified traveler
Posted 19 May 2024
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by A verified traveler
Posted 24 Apr 2024
RN needed close accommodations to the hospital on a snow day…room too futuristic and not comfortable at all. Felt as cold as the air outside. Also NO EMPLOYEES in sight, restaurant closed, luckily some eating options close by.
Comment from Hotel Management
19 May 2024 by REVEL, Hotel Management
We had a snow day in April? Seems like you hold a grudge
by A verified traveler
Posted 11 Apr 2024
Shelton was the best thing about the property. He was so friendly, helpful and responsive. Couldn't have asked for better service. I would have appreciated being better informed about how the property would work, such as access, on a Sunday when the bar was closed.
Comment from Hotel Management
28 May 2024 by Hotel Revel Property Manager, Hotel Management
Thank you for the kind response, we're looking to find better ways to inform people on the check in process. We look forward to having you again!
