Ratings based on 533 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Great area and nice breakfast.
by A verified traveler
Posted 19 May 2024
by A verified traveler
Posted 22 Apr 2024
by A verified traveler
Posted 16 Apr 2024
by A verified traveler
Posted 18 Mar 2024
Great location and excellent service. Clean hotel and room. Acceptance of our doggie at a reasonable price. Thank you.
by A verified traveler
Posted 15 Mar 2024
Mattress was very uncomfortable. AC struggled to cool the room. Key stopped working after the first night. Very low water pressure. TV had very limited variety of programming. Friendliness of staff was hit-or-miss. I understand where in the market this hotel fits. Despite being the pricier hotel in the area, many of its direct competitors provide vastly superior service in these areas. Best Westerns are apparently independently owned and operated. However, I will not be staying with a Best Western again with more consistent options available.
Comment from Hotel Management
16 Mar 2024 by Best Western Plus Fort Worth Forest Hill Inn & Sui, Hotel Management
Dear Lee,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 10 Mar 2024
by A verified traveler
Posted 6 Mar 2024 on Hotels
Comment from Hotel Management
16 Mar 2024 by Best Western Plus Fort Worth Forest Hill Inn & Sui, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 4 Mar 2024 on Hotels
Comment from Hotel Management
16 Mar 2024 by Best Western Plus Fort Worth Forest Hill Inn & Sui, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 12 Feb 2024
Comment from Hotel Management
16 Mar 2024 by Best Western Plus Fort Worth Forest Hill Inn & Sui, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
