Ratings based on 587 Verified Reviews

4.3 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 May 2024
Wonderful location and charming hotel!
5 out of 5
by A verified traveler

Posted 26 May 2024
A warm welcome to both us and our small dog awaited us, the rooms are well appointed, clean and comfortable. It was a very short walk to shops, bars and restaurants and the water front. Breakfast was huge and delicious. Thank you for a lovely stay
2 out of 5
by A verified traveler

Posted 22 May 2024
This property was the only one left to book, and for a good reason. We booked into the suites and it was $550 CAD and was worth about $200. The diesel blowers blew diesel into our room the entire time. We couldn’t keep the windows open without the smell of diesel wafting though the suite. The beds were comfortable enough. We went down to breakfast and they didn’t have room for us. We paid $550 for a crappy room with no breakfast. The staff were short and unfriendly. I did not enjoy my experience here and would not come back.
4 out of 5
by A verified traveler from Washington

This traveler left a rating score only Posted 20 May 2024
5 out of 5
by A verified traveler

Posted 18 May 2024
This used to be an old jailhouse. It is very unique.
3 out of 5
by A verified traveler

Posted 13 May 2024
Well..not what was expected...weird feeling ...kind of weird atmosphere..our room was looking to a back alley...leason learned.
4 out of 5
by A verified traveler from Melbourne

Posted 11 May 2024
Good location in Fort William. I would stay here again
3 out of 5
by A verified traveler

Posted 6 May 2024
I stayed in one of the cellars. It was a neat experience but the price I paid for the amenities was poor.the building itself is beautiful but I should have just spent a bit more for a larger room. The cellar was very small so much so I couldn’t turn around with my back pack. The showers are in a separate area you have to walk down the hall, just so others are aware. The worst part of the stay was a thin camping foam on a hard wood base. I’m only 110 lbs and I sank through and my hip bones were against the wood all night. I wouldn’t suggest those rooms to anyone but the others looked nice. Also no hair dryer in the room and I had to ask after which was inconvenient and someone had to bring it to me from the front
4 out of 5
by A verified traveler

Posted 5 May 2024
A good stay
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 May 2024