Ratings based on 186 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
by A verified traveler
Posted 12 Jun 2024
The breakfasts were not veriy good. One morning coffee was cold and not much to choose from to eat
Comment from Hotel Management
17 Jun 2024 by Michele - Assistant General Manager, Hotel Management
Thank you for staying with us. Please accept our apologies for the lack of breakfast options and cold coffee. This is not a typical norm for us and I will certainly look into what may have happened so that we can avoid that in the future. We do hope you will give us another try by staying with us the next time you are in our area.
by A verified traveler
Posted 10 Jun 2024
Excellent stay
Comment from Hotel Management
17 Jun 2024 by Michele - Assistant General Manager, Hotel Management
Thank you for staying with us. We do hope you will visit us again when in our area.
by A verified traveler
Posted 5 Jun 2024
My room was in absolute pristine condition. Wonderful, comfortable room with great amenities. And as a woman traveling alone, I felt completely safe there as well.
Comment from Hotel Management
17 Jun 2024 by Michele - Assistant General Manager, Hotel Management
Thank you for staying with us & your top praises. We are happy you enjoyed your stay with us and that we were able to make you feel comfortable & safe. Please visit us again when you are in our area.
by A verified traveler
Posted 21 Apr 2024
Clean
Comment from Hotel Management
17 Jun 2024 by Michele - Assistant General Manager, Hotel Management
Thank you for staying with us. We do hope you will visit us again soon.
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
17 Jun 2024 by Michele - Assistant General Manager, Hotel Management
Thank you for staying with us. We do hope you will visit us again soon.
by A verified traveler
Posted 3 Apr 2024
by A verified traveler
Posted 2 Apr 2024
Enjoyed our stay after long travel. Accommodations and food were our highlights. Parking is very accessible
by A verified traveler
Posted 20 Mar 2024
Comment from Hotel Management
25 Mar 2024 by Michele - Assistant General Manager, Hotel Management
Thank you for staying with us and for your rating. We hope you will visit us again when in our area.
by A verified traveler
Posted 2 Mar 2024
The free breakfast was paltry, poorly stocked—no fresh fruit save for some anemic-looking red apples. Moreover, the cupboards where utensils and coffee cups, etc. were dirty, particles of food everywhere—this Hilton is the worst one I have ever stayed-in. Indeed, I wouldn’t let my dog stay there. What’s wrong with you people—this is a fairly new hotel too—it should be a gleaming gem. Very disappointed
Comment from Hotel Management
3 Mar 2024 by Michele - Guest Services Manager, Hotel Management
Thank you for your feedback. We do apologize for the issues regarding the cleanliness of our breakfast area. We have addressed the situation and these concerns have been corrected. We do hope that you will give us another chance when in our area. We did want to point out that your stay was at the Hilton Garden Inn side and not the home2. The complimentary breakfast is for Home2 guest only. That does not negate the fact that we take our guest feedback seriously and to reiterate we did take care of your concerns. Thank you
