Ratings based on 476 Verified Reviews
3.1 Room cleanliness
3.1 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Richmond
Posted 19 May 2024
The hotel definitely needs to be updated, and the breakfast is very limited.
by A verified traveler
Posted 12 May 2024
Bad
by A verified traveler
Posted 7 May 2024
Friendly and knowledgeable staff.
by A verified traveler
Posted 5 May 2024
I am close to 60 years old and have traveled extensively, so I have been to a lot of hotels in my lifetime -some 1 star some 5 star when it comes to amenities. But this by far was the dirtiest most unfriendly place I have ever been. If they let me, I will upload pictures of the bathroom sink/faucet and what I wiped up behind the faucet, the toilet, the dirty sheets and the moldy fridge that didn't work. I complained 3 times when I checked in late at night and even offered to clean the room myself if they gave me cleaning supplies. The owner/attendant claimed it was clean even when shown the filth. He said I wouldn't even get this kind of clean at a Hilton. I had reserved 2 nights, and tried to cancel my second night, as I couldn't even sleep well with the dirty sheets. He refused.
by A verified traveler
Posted 30 Apr 2024
The man at the front desk was extremely rude, and then they are trying to do some fraudulent actions by saying we left all kind of bags in the room and will be charged for it when we left absolutely nothing in the room which we know for a fact due to we were staying there for 10 days till we moved into our new apartment.
by A verified traveler
Posted 22 Apr 2024
Convenient, easy setup, low end
Comment from Hotel Management
23 Apr 2024 by GM, Hotel Management
Dear Guest we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best Regards,Guest Experience Team
by A verified traveler
Posted 22 Apr 2024
Convenient, esay set up, low end
Comment from Hotel Management
23 Apr 2024 by GM, Hotel Management
Dear Guest we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best Regards,Guest Experience Team
by A verified traveler
Posted 22 Apr 2024
Easy to setup. Convenient low end
Comment from Hotel Management
23 Apr 2024 by GM, Hotel Management
Dear Guest we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best Regards,Guest Experience Team
by A verified traveler
Posted 8 Apr 2024
People at the front was unwelcoming and unprofessional. Rooms weren’t clean.
by A verified traveler
Posted 27 Mar 2024
was charged a
