Ratings based on 56 Verified Reviews
3.5 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
The room price was good and the rooms were clean and comfortable. The only thing that caught me off guard is that there is not a physical person behind the counter, you check in and put through a kiosk that connects you to an agent.
by A verified traveler
Posted 6 May 2024
by A verified traveler
Posted 9 Apr 2024
very comfortable mattress good nights sleep
by A verified traveler
Posted 8 Apr 2024
I will never book at this property again. I bokked thru Expedia "pay at property " i get a phone call at 4pm demanding i give them credit card information to run my card right then. I use a prepaid card for booking, for these purposes, so if someone hacks my card, I can just cancel it. I was booking overnight for a business function and wasn't checking in unti 6pm or so. I told this guy that and he told me that i have until 5pm to give him a card he can charge right then or loose the reservation. Well.... needless to say, We choose to not keep the reservation due to the lack of professional of this hotel and could tell our stay wouldn't be enjoyable.
by A verified traveler
Posted 9 Feb 2024 on Travelocity
TVs did not work , rooms were not clean
by A verified traveler
Posted 25 Dec 2023
by A verified traveler
Posted 1 Dec 2023
by A verified traveler
Posted 24 Nov 2023
Nothing special. Had to check in with a kiosk no person to person. I'm not a robot, shouldn't have to check in with one. Price on Expedia was misleading.
by A verified traveler
Posted 22 Oct 2023 on Hotels
by A verified traveler
Posted 20 Sep 2023
They have a virtual checkin machine that took a long time. The person on the other end was nice, but the machine was inefficient. I saw zero other staff while there (one night) and the door leading outside -which was right next to my room - was never locked. I felt a bit unsafe. They also charged $25 extra for each pet. So ultimately, my choice to pick an inexpensive pet-friendly hotel was totally inaccurate. I would not stay here again and it’s not likely I’ll stay in any other express inn since they have moved to hire less in hotel staff.
