Ratings based on 112 Verified Reviews

4.7 out of 5
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Jun 2024
Staff is amazing
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jun 2024
5 out of 5
by A verified traveler

Posted 16 Mar 2024
Very nice property. Friendly staff. Conveniently located
5 out of 5
by A verified traveler

Posted 14 Mar 2024
The property personnels were extremely helpful and curiosity. The property was extremely clean and well kept. Nothing less than a professional staff and a magnificent view of the water.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Feb 2024
1 out of 5
by A verified traveler

Not a good experience

Posted 24 Feb 2024 on Hotels
My husband and I recently celebrated 27 years of marriage,this was our first stay at this residence inn. The hotel is a newly built hotel and a nice hotel.However,I was very upset that this hotel charged my card almost a $1000 for a $40 incidental hold when my room stay was paid in advance through a 3rd party. I do appreciate the manager apologizing and adding points to my account for the inconvenience. In my opinion management needs to make sure their staff is well trained before letting them check guest in their rooms. This was a total headache for my husband and I, no manager was available when this happen to correct the issue immediately. I had to wait on the manager to be available, which was 48 hours later,call my financial institute, moving forward the hold was lifted 3-4 days after departure. I understand mistakes happen,however this was a awful experience and ruined my anniversary trip. Just be aware and careful when swiping your card for a incidental hold.
5 out of 5
by A verified traveler

Posted 16 Feb 2024 on Hotels
The room was clean and beds were comfortable 😌 very pleased and will stay again
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jan 2024
5 out of 5
by A verified traveler from Wilmer

This traveler left a rating score only Posted 2 Jan 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jan 2024