Ratings based on 863 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Very rude staff
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 26 May 2024
Great restaurant attached to the hotel. All staff were friendly and helpful!
by A verified traveler
Posted 23 May 2024
Was nice & quiet on 7th floor. Our 1st stay in that tall of building.
by A verified traveler
Posted 15 May 2024
Good hotel. Incredible staff. The restaurant is very good. Solid dining options nearby. Easy parking.
by A verified traveler
Posted 11 May 2024
The shower sucked. The AC worked periodically.
Aside from that. Not too bad
by A verified traveler
Posted 9 May 2024
Food, which is usually reall good, was not at all
Comment from Hotel Management
9 May 2024 by Angela , Hotel Management
Hello Rod, thank you for taking time to review your stay. I am sorry to hear that you were disappointed with the food during your stay. We don't get many complaints about our restaurant so I am surprised. I would like to make this right , however. The next time you find yourself in Fort St. John please allow us to offer dinner at North Bar & Grill on the house. Kindly contact me in advance at gm@northerngrand.ca. Thank you again for your feedback, it is very important to us!
by A verified traveler
Posted 3 May 2024
Recomamded
Comment from Hotel Management
7 May 2024 by Angela , Hotel Management
Thank you for your review! Your feedback is very important to us!
by A verified traveler
Posted 3 May 2024
Staff was awesome, great view over the area. Food was decent. Restaurant was understaffed.
Comment from Hotel Management
7 May 2024 by Angela , Hotel Management
Thank you for your review! Your feedback is very important to us!
by A verified traveler
Posted 30 Apr 2024
I liked the overall stay, my stay at this hotel is always nice and relaxing.
Comment from Hotel Management
7 May 2024 by Angela , Hotel Management
Thank you for your review! Your feedback is very important to us!
