Ratings based on 455 Verified Reviews

4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 7 May 2024
One of the worst stays I’ve had.
3 out of 5
by A verified traveler from Chaska

Posted 18 Apr 2024
This was ok for the nightly rate. We did a short stay. Also pet friendly. Many workers stay here. They were respectful and we had no problems with noise. The hotel is in process of making surfaces easier to clean. Out linens were clean.
Comment from Hotel Management
2 May 2024 by Ronika, Hotel Management
Thank you for taking the time to tell us about your experience. We appreciate all of our guest feedback as that is what we use to improve our guest experience. We would love the opportunity to welcome you back home the next time you are in the area!
5 out of 5
by A verified traveler

Posted 10 Apr 2024
Great value for the price
Comment from Hotel Management
2 May 2024 by Ronika Morgan, Hotel Management
Thank you for choosing the Suburban Studios to serve as your home away from home during your time in the area. We appreciate you taking the time to tell us about your experience!
5 out of 5
by A verified traveler

Posted 3 Apr 2024
I like the fact you have the option to cook if you wanted to.
Comment from Hotel Management
3 Apr 2024 by Ronika Morgan, Hotel Management
Thank you for choosing the Suburban Studios Fort Smith to serve as your "home away from home" during your time in the area.! Yes, our kitchenettes with full-sized refrigerators, stove tops and microwaves are great to cook your meal and a money saver while you are traveling! We would love the opportunity to welcome you back "home" next time you are in the area. Until then, we wish you happy and safe travels!
5 out of 5
by A verified traveler

Bring some pillows

Posted 14 Feb 2024 on Hotels
Pillows were my only issues. 2 for a queen bed for 2 people and they were flat. Not very comforable. But room was clean water was hot. Will stay again but will bring pillows.
Comment from Hotel Management
4 Mar 2024 by Ronika, Hotel Management
Thank you so much for telling us about your experience. All of our guests feedback is of the upmost importance to us as it is what helps us improve our guest experience. We would love the opportunity to welcome you back next time you are in the area!
2 out of 5
by A verified traveler

Posted 8 Feb 2024
Comment from Hotel Management
4 Mar 2024 by Ronika Morgan, General Manager, Hotel Management
Thank you for telling us about your experience. All of our guests feedback is of the utmost importance to us as it is what we use to improve our guests experience. We would love the opportunity of a "second chance" next time you are in the area. Until then, we wish you happy and safe travels.
3 out of 5
by A verified traveler

Posted 4 Feb 2024 on Hotels
Comment from Hotel Management
4 Mar 2024 by Ronika Morgan, General Manager, Hotel Management
Thank you for taking the time to tell us about your experience. All of our guest experiences of our the utmost importance to us as it is what we use to improve our guest experience. We would love the opportunity of a "second chance" next time you are in the area. Until then, we wish you happy and safe travels!
3 out of 5
by A verified traveler

Not for me

Posted 4 Feb 2024 on Hotels
Check in was easy. Parking area was sketchy. The outside door didn’t work so the key wasn’t required, anyone could walk in. Most of the fitness equipment was non functional, and there was only 1 dumbbell. All the “residents” were loud and not very considerate of others. (I.E. music, talking, smoking, car alarms..) There was no ice machine, some of the linens were damp and I wouldn’t have taken a shower in that tub.
Comment from Hotel Management
4 Mar 2024 by Ronika, Hotel Management
Thank you for taking the time to tell us about your experience. All of our guests feedback is of the utmost importance as it is how we improve our guest experience. We would love the opportunity of a second chance next time you are in the area.
5 out of 5
by A verified traveler

Posted 27 Jan 2024 on Hotels
Comment from Hotel Management
28 Jan 2024 by Ronika, Hotel Management
Thank you for choosing the Suburban Studios Fort Smith to serve as your "home away from home"! We appreciate you taking the time to tell us about your stay. If you need anything at all please let us know!
4 out of 5
by A verified traveler

Posted 5 Jan 2024 on Hotels
Everything was more than satisfactory the inception of the shower. The showerhead was not lit all of the water through le at Fawcett.
Comment from Hotel Management
10 Jan 2024 by Ronika Morgan, Hotel Management
Thank you for your review. We appreciate your feedback and would love the opportunity to welcome you back "home" next time you are in the area. Safe travels!