Ratings based on 537 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
The fire at Fort Nelson required everyone to evacuate including the Super 8 staff. We had to drive away from the area and sleep in the car.
Comment from Hotel Management
17 May 2024 by GM, Hotel Management
Hello Andrew,We are truly sorry for the distress and inconvenience you experienced due to the fire and the evacuation. Your safety and well-being were the utmost priority, and we deeply regret that you had to endure such a difficult situation.Please know that this was an extraordinary circumstance, and completely out of our control. We appreciate your understanding and hope to have the opportunity to provide you with a much better experience in the future.Warm regards,Murray AbsGeneral Manager
by A verified traveler from Kihei
Posted 7 May 2024
On a long camping road trip and stopped at the Super 8 in Ft. Nelson to resupply, do laundry, and sleep on a comfortable bed. Jacuzzi and breakfast were nice extras. Room was clean and large. Staff was courteous and helpful. Was able to get a quick workout on the gym on our leaving day. Almost wished we'd had time in our schedule for an extra night.
Comment from Hotel Management
17 May 2024 by GM, Hotel Management
Hi Brian,Thank you for your perfect rating and detailed feedback! We're delighted to hear that you had such a positive experience during your stay with us. It's great to know that you found our amenities, such as the jacuzzi, breakfast, and gym, to be enjoyable and that the room met your expectations for cleanliness and comfort. Our staff takes pride in providing courteous and helpful service, and we're glad to hear they made your stay pleasant. We hope to welcome you back for a longer stay next time your travels bring you through Ft. Nelson!Warm regards,Murray AbsGeneral Manager
by A verified traveler
Posted 26 Apr 2024
It was dog friendly
Comment from Hotel Management
30 Apr 2024 by GM, Hotel Management
Hello Paula,Thank you for your feedback! We're glad to hear that you appreciated our pet-friendly policy during your stay. Ensuring a welcoming environment for all guests, including furry ones, is important to us. If there's anything else we can do to make your next stay even better or if you have any further feedback to share, please don't hesitate to let us know. We appreciate your support and look forward to welcoming you back for another enjoyable stay!Warm regards,Murray AbsGeneral Manager
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
2 Apr 2024 by GM, Hotel Management
Hello Natasha,Thank you for your excellent rating! We're delighted to hear that you had a great experience during your stay with us. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future!Warm regards,Murray AbsGeneral Manager
by A verified traveler
Posted 29 Mar 2024
Comment from Hotel Management
19 Apr 2024 by GM, Hotel Management
Hello Peter,Thank you for your feedback! We're glad to hear that you had a positive experience overall during your stay. If there are any areas where we can improve and earn that extra point to make it a perfect 5/5 next time, please let us know. Your feedback is valuable to us as we strive to provide the best possible experience for all our guests. We appreciate your support and hope to welcome you back for another great stay in the future!Warm regards,Murray AbsGeneral Manager
by A verified traveler
Posted 14 Mar 2024
The room was comfortable, but the bathroom floor was not clean. The staff was great at the front desk and check in/out was easy
Comment from Hotel Management
15 Mar 2024 by GM, Hotel Management
Hello Katerina,Thank you for taking the time to provide your feedback. We're pleased to hear that you found your room comfortable and that our front desk staff provided excellent service during your stay. However, we apologize for the cleanliness issue with the bathroom floor. Please rest assured that we take cleanliness seriously, and we will address this promptly with our housekeeping team to ensure that such oversights are avoided in the future. We appreciate your understanding, and we hope to have the opportunity to welcome you back for a fully satisfactory stay next time.Warm regards,Murray AbsGeneral Manager
by A verified traveler
Posted 9 Mar 2024
Always a stop for the night when traveling through. Amazing staff & breakfast in the morning is good
Comment from Hotel Management
11 Mar 2024 by GM, Hotel Management
Hello Alexia,Thank you for your continued patronage and for your kind words! We're delighted to hear that you always choose to stop with us when traveling through and that you've had consistently positive experiences. Providing excellent service is our priority, and we're thrilled that we've been able to meet your expectations. We appreciate your loyalty and look forward to welcoming you back for another great stay. If there's anything else we can do to make your visits even more enjoyable, please let us know!Warm regards,Murray AbsGeneral Manager
by A verified traveler
Posted 7 Mar 2024
Everything is good
Comment from Hotel Management
7 Mar 2024 by GM, Hotel Management
Hello Tarvinder,Thank you so much for our review! We're thrilled to hear that everything met your expectations during your stay with us. Providing a positive experience for our guests is our priority, and we're delighted that we succeeded in doing so for you. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay!Warm regards,Murray AbsGeneral Manager
by A verified traveler
Posted 23 Feb 2024
Comment from Hotel Management
20 Mar 2024 by GM, Hotel Management
Hello Sarah,Thank you for your feedback and for choosing to stay with us. While we're glad to hear that you had a positive experience overall, we'd love to know how we can improve and earn that extra point for a perfect score in the future. Your feedback is valuable to us, and we're committed to making every stay exceptional. If you have any suggestions or specific areas where we can enhance your experience, please don't hesitate to let us know. We hope to have the opportunity to welcome you back if you return to the Fort Nelson area.Warm regards,Murray AbsGeneral Manager
by A verified traveler
Posted 21 Feb 2024 on Hotels
Comment from Hotel Management
23 Feb 2024 by GM, Hotel Management
Hello Barbara,Thank you for our rating and we valued having the opportunity to host. We hope you were comfortable and had a good rest. We would value the opportunity to host again if you return to the Fort Nelson area.If you have any specific comments or recommendations, please reach out directly as we value your feedback.Wishing you safe travels.Warm regards,Murray AbsGeneral Manager
