Ratings based on 431 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
If I type everything I’ll have carpal tunnel by the end. Let’s put it this way, when the lobby is always locked, it’s never a good sign. But at least they gave me a clean room after I denied the first room, which smelled like smoking, had broken mirrors, paint chipping off the walls, a buckled floor, tv that didn’t work,and waiting for 20 minutes bc outside the lobby, ringing the “Ring” camera doorbell for them to come and talk to me about it. I should’ve spent the extra $30.
Comment from Hotel Management
15 May 2024 by Brand Experience Team, Hotel Management
Hi Michael, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6
by A verified traveler
Posted 28 Apr 2024
No maid service, had 2 use same towelsxeach day, not enough faceclotges only 1 for 2 people.
Comment from Hotel Management
7 May 2024 by Brand Experience Team, Hotel Management
Hi Darlene,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6
by A verified traveler
Posted 10 Apr 2024
This property was by far the dirtiest and most run down place I have ever stayed at and I didn’t have high expectations as it was a Motel 6. If it was a late arrival and early departure I would’ve went somewhere else.
There was dog hair on the sheets and blankets so much so my kids chose to sleep ON the blankets and my wife went to go get new sheets which still had hair on them. The walls had drips on them and clearly not washed EVER. The bathroom is disgusting. Tub not washed, dirty finger prints on the walls, and the walls of the shower. The shower curtain might as well be black instead of white. The extra blankets had some kind of fluid on it maybe a stain but either way was disgusting. Pillow CASES stained yellow, bed toppers clearly not washed or a fresh stain but at this rate I’d say it hasn’t been washed.
Photos DO NOT match property…. The coffee bar isn’t set up in the office, the paint is coming off the walls in the room and the ceiling. Like this place is the definition of a dive, even if you just need a place to sleep.
Comment from Hotel Management
24 Apr 2024 by Brand Experience Team, Hotel Management
Hi Miranda,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
by A verified traveler
Posted 8 Apr 2024
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Brand Experience Team, Hotel Management
Hi Steven,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
by A verified traveler
Posted 2 Apr 2024
easy access
Comment from Hotel Management
11 Apr 2024 by Brand Experience Team, Hotel Management
Hi Ellen,Thank you for the perfect rating!! Maz K.#Team6
by A verified traveler
Posted 14 Mar 2024
The bathroom reeked of cat pee, the tub was absolutely nasty, room reeked of cigarettes, and there were 4 of us and they only gave us 2 towels
Comment from Hotel Management
27 Mar 2024 by Brand Experience Team, Hotel Management
Hi Danielle,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
by A verified traveler
Posted 7 Mar 2024
Property is showing its age. Rooms need to be redone
Comment from Hotel Management
20 Mar 2024 by Brand Experience Team, Hotel Management
Hi Thomas, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Natalie #Team6
by A verified traveler
Posted 5 Mar 2024
Room's where not as clean as expected, roof leaked.other than that ,was good enough for the stay.
Comment from Hotel Management
12 Mar 2024 by Brand Experience Team, Hotel Management
Hi DuaneThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6
by A verified traveler
Posted 3 Mar 2024
Room is great. Full kitchen with some utensils/dishes/pots. Just don’t look too closely at the bathtub!
Perfect for our purposes. And the price is right.
Comment from Hotel Management
12 Mar 2024 by Brand Experience Team, Hotel Management
Hi IrisThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6
