Ratings based on 976 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Decatur
Posted 19 Jun 2024
This property was clean and run by nice professional people. The hallways are dark and a little "jail like", cement with drab paint color. Staff did an amazing job getting this hotel open to the public after hurricane Ian.
by A verified traveler
Posted 17 Jun 2024
Great place, very quiet and accessible. Everyone is nice and helpful and very clean hotel
Comment from Hotel Management
18 Jun 2024 by Neil Hopgood, General Manager, Hotel Management
Hi Brittany, thank you for sharing your great experience at DiamondHead! We are pleased to know you enjoyed your stay and hope you'll visit again.
by A verified traveler from Spring Valley
Posted 16 Jun 2024
Comment from Hotel Management
18 Jun 2024 by Neil Hopgood, General Manager, Hotel Management
Hi Jerry, we are disappointed you had a poor experience with us. We welcome the opportunity to learn more and better understand how we can improve.
by A verified traveler
Posted 13 Jun 2024
The views were absolutely gorgeous the staff was extremely polite we actually stayed an extra night and had a late check out for our flight. They work with us extremely well I will definitely go back
Comment from Hotel Management
17 Jun 2024 by Neil Hopgood, General Manager, Hotel Management
Thanks for sharing your great experience at DiamondHead, Randy, we are pleased you enjoyed your stay! We hope to see you again soon.
by A verified traveler
Posted 12 Jun 2024
A bright spot showing what FMB can be again after hurricane Ian
Comment from Hotel Management
17 Jun 2024 by Neil Hopgood, General Manager, Hotel Management
Thank you for your kind words and fantastic rating, Miguel!
by A verified traveler
Posted 12 Jun 2024
The hotel is doing a great job of providing great service and good accommodations. You’re right on the beach. Of the hotels operating on the island at this point they’re doing the best job and I highly recommend.
Comment from Hotel Management
18 Jun 2024 by Neil Hopgood, General Manager, Hotel Management
Bradley, thanks for your recommendation! We appreciate your feedback and thank you for staying with us.
by A verified traveler
Posted 11 Jun 2024
Comment from Hotel Management
18 Jun 2024 by Neil Hopgood, General Manager, Hotel Management
Thank you for staying with us, Silvia, and taking the time to provide a 4 out of 5 rating!
by A verified traveler
Posted 1 Jun 2024
Property had no breakfast and limited dining, no amenities available, when asked for a refund they refused, won’t ever stay there again,
by A verified traveler
Posted 30 May 2024
Great place to stay on Fort Myers Beach!
by A verified traveler from Battle Creek
Posted 29 May 2024
The property was great and the staff were phenomenal. Only complaint was the elevators. Very, very slow to open and close the doors. Overall though, it was a great time and we'll be coming back.
