Ratings based on 672 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
Nice place, great staff!!
by A verified traveler
Posted 13 May 2024
Everything was really nice, i’d stay here again if i come back
by A verified traveler
Posted 13 May 2024
The breakfast was all carbs. No protein or fruit. Very disappointing. Also valet parking wasn’t mentioned when I booked the hotel. $25 per day for Deerfield!!! This isn’t a city location. Hotel and rooms were very nice.
by A verified traveler
Posted 13 May 2024
We enjoyed the private beach
by A verified traveler
Posted 13 May 2024
very nice place
by A verified traveler
Posted 13 May 2024
by A verified traveler
Posted 12 May 2024
For a resort , I think they should have some form of entertainment especially at night . Breakfast is limited, no protein or fruit. Rooms has no irons
by A verified traveler
Posted 12 May 2024
If you want to enjoy yourself? Do not stay hear. Customer service and satisfaction is not part of their mission statement. Rooms are designed by an artist not an architect. No drawers, no closet. Tv on top of you! Sand everywhere! The processes are so annoying you have to have your credit card available for everything no room charging... everything's a pain in the ass. Good luck getting fresh towels that was a 2-hour procedure. I get it the world's all technology now but if I'm in my room at a hotel I'm not going to an app to try to get something done. I want to talk to somebody which is not the way they do things. Finally the continental breakfast starts at 8:00 a.m. what is that? I had a business meeting at 8:00 a.m. had to go to a gas station for coffee.
by A verified traveler
Posted 12 May 2024
Very unpleasant experience, room was dirty, did not feel like welcomed guests. Every staff encounter was uncomfortable, there seemed to be no knowledge about hospitality.
by A verified traveler
Posted 11 May 2024
Great small hotel, only thing i would change is the overnight parking charge and obligatory valet parking, this was more of an inconvenience for us rather than beneficial, we had to wait for the vehicle and felt that going out was trouble, i would gladly pay parking privileges but ha e my own access to the vehicle without having to ask for it
