Ratings based on 989 Verified Reviews
4.5 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Everything was good
Comment from Hotel Management
2 May 2024 by Guest Services Team, Hotel Management
Hello Ines!Thank you for the positive feedback! We're delighted to hear that you had a good time with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
by A verified traveler
Posted 28 Apr 2024
Was very nice but came across some rude employees. Pool rules a little extreme and closed early for a Friday and Saturday. Smoking everywhere. I asked for none smoking room but smelling in our area..
Comment from Hotel Management
30 Apr 2024 by Guest Services Team, Hotel Management
Hello Elizabeth,We appreciate your observations and concerns. We're disappointed to learn about the negative interactions you had with our staff. We'll review your comments with our team to address the issues you mentioned. At Seminole Hard Rock Hollywood it is our goal to provide all of our guests with an exceptional gaming and entertainment experience. Although smoking is permitted at our facility, we understand that it should never interfere with the comfort of our guests.If you prefer a smoke-free experience, please visit our new 7,500 square foot fully enclosed smoke-free gaming area. Inside guests will find an impressive selection of more than 200 slots accepting a wide range of monetary denominations, from pennies to 5 slots. The new gaming room is conveniently located near the Winners Way Garage entrance.Also, smoking is prohibited in the restrooms, restaurants, retail promenade, convention area and our public walkways.We want everyone to have a memorable experience and the Seminole Hard Rock Hotel & Casino in Hollywood and look forward to welcoming you back.
by A verified traveler from Falls church
Posted 27 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Guest Services Team, Hotel Management
Hello Kelly,Thank you for submitting a review. We are always working on better ways to improve our guest experience, and we would love to hear more about your recent visit. Feel free to contact us directly if you would like to further discuss your experience. Have a rockin' day!
by A verified traveler
Posted 25 Apr 2024
Nice place
Comment from Hotel Management
26 Apr 2024 by Guest Services Team, Hotel Management
Hello Kenneth!Thank you for the positive feedback! We're happy to hear that you feel The Guitar Hotel at Seminole Hard Rock Hollywood is a nice place! Next time, be sure to check out our Rock Spa & Salon to treat yourself to a massage or spa service on your next visit! We look forward to serving you again soon!
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
26 Apr 2024 by Guest Services Team, Hotel Management
Hello Peggy!Thank you for submitting a review! It's great to hear that you enjoyed your experience with us at The Guitar Hotel at Seminole Hard Rock Hollywood! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!
by A verified traveler
Posted 23 Apr 2024
Excellent
Comment from Hotel Management
25 Apr 2024 by Guest Services Team, Hotel Management
Hello Rania!Thank you for submitting a review! We're happy to hear that you had an excellent time with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
by A verified traveler
Posted 23 Apr 2024
Pool areas were great! Food options.
Comment from Hotel Management
25 Apr 2024 by Guest Services Team, Hotel Management
Hello Viviana!Thank you for the positive feedback! We're glad to hear that you enjoyed some time by the pool while at Seminole Hard Rock Hollywood! Our goal is to create authentic experiences that rock and it sounds like we hit our mark! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
by A verified traveler
Posted 21 Apr 2024
The staff Carin, Jasmine and her team at Abiaka was unbelievable... they made our anniversary memorable.., the manager was absolutely phenomenal.... Will definitely return to Abiaka restaurant.... excellent food and service
Comment from Hotel Management
23 Apr 2024 by Guest Services Team, Hotel Management
Hello Sean!Thank you for the positive feedback and Happy Anniversary! We're thrilled to hear that you had such an enjoyable experience and thank you for choosing Seminole Hard Rock Hollywood as your celebration destination! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
by A verified traveler
Posted 17 Apr 2024
Very good
Comment from Hotel Management
18 Apr 2024 by Guest Services Team, Hotel Management
Hello Antonio!Your positive feedback is greatly appreciated! It's great to hear that you had a good time with us at Seminole Hard Rock Hollywood! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!
by A verified traveler
Posted 16 Apr 2024
Room was amazing as in design
Comment from Hotel Management
17 Apr 2024 by Guest Services Team, Hotel Management
Hello Freddy!Thank you for the positive feedback and kind compliment! We're thrilled to hear that you had such an amazing experience with us at Seminole Hard Rock Tampa! Be sure to treat yourself to a massage or spa service at our new Body Rock Spa on your next stay! We look forward to welcoming you back again soon!
