Ratings based on 3,517 Verified Reviews
3.2 Room cleanliness
3.1 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
When it rains don’t use first floor. Otherwise i highly recommend.
by A verified traveler
Posted 15 Jun 2024
One Ice machine for 300 plus rooms. One Elevator. Very hard to breathe in room. Bathroom floor moldy. Toilet has flush issues. Tub and walls should be cleaner. Breakfast is from vending machine and wrapped sandwiches! If your ID is of same County they hit you with a $250 deposit. They don’t give a receipt upon check-out if you ask! Overall property needs a lot of work.
by A verified traveler from Ormond Beach
Posted 15 Jun 2024
This the 3rd time staying here. It is great for a 1 nighter, then get on a cruise or flight. They let you pay to park your vehicle while on a cruise, or like us... while flying to the Bahamas for a week. They also have a free shuttle to the airport.
Comment from Hotel Management
16 Jun 2024 by Manager, Hotel Management
Hello Kevin,We're thrilled to hear you've chosen our hotel multiple times for your travels. Providing parking options for guests heading out on cruises or flights is something we take pride in. Our complimentary airport shuttle service aims to make your journey more convenient. We look forward to welcoming you back for future travels.
by A verified traveler
Posted 15 Jun 2024
It’s great if you are going on a cruise. There is a free shuttle to the cruise port and a shuttle from the airport to the hotel. Rooms were clean and service at front desk was good.
Comment from Hotel Management
16 Jun 2024 by Manager, Hotel Management
Hello Fiona,We're delighted you found our shuttle service convenient and enjoyed our clean rooms and good front desk service. We strive to provide a seamless experience for our guests. Your feedback is much appreciated and will be shared with our team for their hard work.
by A verified traveler
Posted 12 Jun 2024
Didn't like the noise associated with the exterior facing doors. The shower/toilet area was very tight.
Comment from Hotel Management
13 Jun 2024 by Manager, Hotel Management
Hello Daniel,We appreciate your feedback regarding the noise and the size of the room. Your comments will be shared with our team for their review and consideration. If you have any further concerns, please do not hesitate to reach out to our management team directly for assistance.
by A verified traveler
Posted 10 Jun 2024
We booked our stay at Red Carpet very late into the eveningand called to confirm airport pickup to be safe. Not only did the staff answer all of my questions but they were able to guide me by phone where to go for pickup from the airport terminal. The hotel is older but clean with a huge pool. They made our unexpected overnight stay easy.
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Jennifer,We're thrilled to hear that our staff assisted you promptly and efficiently during your stay at Red Carpet. It's fantastic that you found our hotel clean and enjoyed our spacious pool. We strive to make every guest's experience as seamless as possible and are pleased we could make your overnight stay a pleasant one.
by A verified traveler
Posted 10 Jun 2024
We stayed here on our way to a cruise, very convenient to the cruise. Was not the cleanest, lots of activity and noisy. It was very inexpensive.
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Allan, We appreciate your feedback regarding your recent stay with us. Our location near the cruise port is indeed convenient for our guests. We will share your comments about cleanliness and noise with our team for further review. Your input is valuable to us as we continually strive to enhance our guests' experiences.
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello izza, We appreciate you choosing our hotel for your stay. Should you have any details to share about your experience, please don't hesitate to contact us. We look forward to welcoming you back for an improved stay.
by A verified traveler
Posted 8 Jun 2024
That was a okay night not
Comment from Hotel Management
9 Jun 2024 by Manager, Hotel Management
Hello James,We appreciate you taking the time to share your feedback with us. If there are any specific areas you believe we could improve upon, please don't hesitate to reach out to our management team directly. Your insights are valuable as we strive to enhance our guests' experiences.
by A verified traveler
Posted 8 Jun 2024
Staff were extremely helpful and nice, the costumer services is outstanding. Thank you
Comment from Hotel Management
9 Jun 2024 by Manager, Hotel Management
Hello Diana,We're delighted to hear you had a positive experience with our helpful and friendly staff. We appreciate your kind words about our outstanding customer service and look forward to welcoming you back in the future.
