Ratings based on 1,028 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Great
by A verified traveler
Posted 30 Apr 2024
This was a beautiful property with excellent staff. We loved the very comfortable room.
Comment from Hotel Management
30 Apr 2024 by agm, Hotel Management
Thank you for choosing La Quinta Cypress Creek. We appreciate your feedback and hope you visit again soon!Regards, Nathaly R Assistant General Manager
by A verified traveler
Posted 29 Apr 2024
It’s a dump ! It is filthy beyond beyond! The beds squeaked every time you turned in bed. The sheets were so wrinkled that they looked like they had been previously slept in although they looked clean. The pillows were a lumpy mess, ( glad I bring my own sm travel pillows). Everything is so dirty , the phone had so much dirt on you wouldn’t want to touch it. The door to Rm wasn’t very secure & the “ security latch “ was broken. I felt very unsafe and glad I had just 1 night there . If you want to go anywhere you have to get a taxi. Expedia should personally review their properties for cleanliness. I was disgusted & most upset with this property . There is also no in Rm safe.
Comment from Hotel Management
30 Apr 2024 by agm, Hotel Management
Thank you for choosing La Quinta Cypress Creek. We appreciate your feedback and hope you visit again soon!Regards, Nathaly R Assistant General Manager
by A verified traveler
Posted 29 Apr 2024
My room was spacious and clean with new appliances
Comment from Hotel Management
30 Apr 2024 by agm, Hotel Management
Thank you for choosing La Quinta Cypress Creek. We appreciate your feedback and hope you visit again soon!Regards, Nathaly R Assistant General Manager
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by agm, Hotel Management
Thank you for choosing La Quinta Cypress Creek. We appreciate your feedback and hope you visit again soon!Regards, Nathaly R Assistant General Manager
by A verified traveler
Posted 29 Apr 2024
back door off parking lot does not lock not good
by A verified traveler
Posted 28 Apr 2024
Clean Comfortable room good access to highways. Front desk staff were terrific.Staff overseeing breakfast could have been more attentive. Eggs were cold and toaster was the kind that they have is college dining halls which work great but the tray under if wasn’t in correctly and the toast fell behind the toaster. Told the attendant who just let out a big sigh.
Comment from Hotel Management
30 Apr 2024 by agm, Hotel Management
Thank you for choosing La Quinta Cypress Creek. We appreciate your feedback and hope you visit again soon!Regards, Nathaly R Assistant General Manager
by A verified traveler from Fort Lauderdale
Posted 27 Apr 2024
Super good
Comment from Hotel Management
28 Apr 2024 by agm, Hotel Management
Thank you for choosing La Quinta Cypress Creek. We appreciate your feedback and hope you visit again soon!Regards, Nathaly R Assistant General Manager
by A verified traveler
Posted 26 Apr 2024
Everything went well but we had 2 small roaches in our room. Also, the elevator smells like oil or something weird and needs some restoration.
Comment from Hotel Management
30 Apr 2024 by agm, Hotel Management
Thank you for choosing La Quinta Cypress Creek. We appreciate your feedback and hope you visit again soon!Regards, Nathaly R Assistant General Manager
by A verified traveler
Posted 26 Apr 2024
Every thing fine
Comment from Hotel Management
28 Apr 2024 by agm, Hotel Management
Thank you for choosing La Quinta Cypress Creek. We appreciate your feedback and hope you visit again soon!Regards, Nathaly R Assistant General Manager
