Ratings based on 1,072 Verified Reviews
3.1 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
The workers collectively work hard to keep it running smoothly.
by A verified traveler from Providenciales
Posted 26 Apr 2024
by A verified traveler
Posted 26 Apr 2024
Stay at your own risk.......The hotel needs to be updated and the staff vetted and trained. The issues started when the room key didn't work on the second day. Checked with front desk and found out I was listed as being in another room. The issue was rectified (or so I thought). Later that night, the security officer attempted to enter the room, claiming he forgot something in the room. Needless to say, I was scared.. the police was called and I proceeded to book at a room elsewhere. Despite my early check out, charges were applied to the credit card on file. Attempts to speak with staff was met with hostility and rude service where I was put on hold indefinitely.
by A verified traveler
Posted 24 Apr 2024
This property was very run down. The photos and outlook on Expedia were great, along with its amenities. Truthfully the place is filthy and smelly, it is very poorly maintained. Our shower/tub was disgusting and an odor lingered in the room and hallway. For a Wyndham property, this was the worst I have ever seen.
by A verified traveler from Vinton
Posted 23 Apr 2024
This hotel was so disgustingly dirty. Our room had an air purifier in it, that ran constantly to remove the weed and whatever other smells. The sheets had gross marks on them, showing they weren’t changed. The floors hadn’t been cleaned ever, maybe? If we hadn’t got in after midnight I would’ve left. Thought about sleeping in the car but the people hanging out in the parking lot changed that idea.
by A verified traveler
Posted 20 Apr 2024
Excellent beds and quiet/ clean room. Lowlights: not a good reception while checking-in, even missed breakfast due to lack of information. Had to ask for our first room change due to a strong bad smell on it. Highlight: for sure Lovely’s checkout receptionist attentions.
by A verified traveler
Posted 19 Apr 2024
The staff was very friendly and helpful. The room itself was very clean. The beds were comfortable. The outside of the property was not nice at all. The property needs a major upgrade outside. Their were kids running around everywhere. very noisy.
by A verified traveler
Posted 15 Apr 2024
The staff was welcoming and the room was clean and comfy. Overall a good experience.
I will recommend this property.
by A verified traveler
Posted 15 Apr 2024
Ok
by A verified traveler
Posted 10 Apr 2024
Did not enjoy my stay here , would not recommend.
