Ratings based on 986 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Coffee maker in our room didn’t work. Toilet handle defective…you had to hold it down. Kenny in the restaurant did very well on his first day as a server. Front desk personnel very friendly and helpful.
by A verified traveler
Posted 27 Apr 2024
Great service
by A verified traveler
Posted 26 Apr 2024
Staff was very accommodating
Comment from Hotel Management
27 Apr 2024 by GM, Hotel Management
Dear Karen Lin, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Melissa Cockerham, GM
by A verified traveler
Posted 26 Apr 2024
Excellent
Comment from Hotel Management
27 Apr 2024 by GM, Hotel Management
Dear Tammy, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Melissa Cockerham, GM
by A verified traveler
Posted 25 Apr 2024
No where on website does it say they charge for parking and they do $7 a night for a surface lot no perks with this place
Comment from Hotel Management
26 Apr 2024 by GM, Hotel Management
Dear KELLY, I am sorry that you were disappointed with the parking. In Fort Lauderdale Area, as in most large cities, parking is valued at a premium, and fees are required for the upkeep of the parking areas. Charges are typically kept separate from the room fees, as only some people who stay at the hotel have a car. We appreciate your review and hope to host you again in the future. Sincerely, Melissa Cockerham, GM
by A verified traveler
Posted 24 Apr 2024
It was my second stay. Easy friendly staff and comfortable beds and rooms.
Comment from Hotel Management
25 Apr 2024 by GM, Hotel Management
Dear Menalick, Welcome back! It is fantastic to hear that your second stay was pleasant thanks to our cheerful staff and exquisite beds at Four Points by Sheraton. We enjoyed hosting you and look forward to your next visit to the Fort Lauderdale area. Best, Melissa Cockerham, GM
by A verified traveler
Posted 24 Apr 2024
The front desk staff very courteous and helpful.
Comment from Hotel Management
24 Apr 2024 by GM, Hotel Management
Dear Carl Francis, I know I am biased, but we have the finest staff in Fort Lauderdale. Thank you for taking time out of your day to rate your experience and compliment the team here. We enjoyed hosting you and hope to welcome you back soon. Best, Melissa Cockerham, GM
by A verified traveler
Posted 23 Apr 2024
The personnel was helpful, the transportation to the airport (convenient), the restaurants in the area perfect.
Comment from Hotel Management
24 Apr 2024 by GM, Hotel Management
Dear sharlene, It means a lot to us that you have taken the time to share this wonderful review. It lets other guests know that you enjoyed our hotel and lets our staff know that their hard work makes a difference. It was our pleasure to serve you, and we are already looking forward to your next visit. Best, Melissa Cockerham, GM
by A verified traveler
Posted 23 Apr 2024
Afar walk to anything meaningful
Comment from Hotel Management
23 Apr 2024 by GM, Hotel Management
Dear Adam, I apologize for your unpleasant experience during your stay at our hotel and for the inconvenience caused by the location. Your feedback is valuable to us, and we will use it to improve our services and make sure that our guests are satisfied in the future. Thank you for choosing to stay with us, and we hope to have the opportunity to serve you better on your next visit. Sincerely, Melissa Cockerham, GM
by A verified traveler
Posted 22 Apr 2024
Great staff
Comment from Hotel Management
22 Apr 2024 by GM, Hotel Management
Dear George, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Melissa Cockerham, GM
