Ratings based on 2,004 Verified Reviews

4.0 out of 5
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 1 May 2024
We had a great time and would probably stay here again. Only real negative was the room service - not a lot of options and dinner arrived in paper/plastic containers with no plates and not enough utensils (we did immediately call down to request plates but they never came).
5 out of 5
by A verified traveler

Posted 30 Apr 2024
Stayed in beach view room. Very nice and well designed room. Food was good at Playa. No complaints
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Apr 2024
5 out of 5
by A verified traveler

Posted 30 Apr 2024
Private beach
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Apr 2024
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Sheets were not clean and carpet had stains on it, but a good resort
Comment from Hotel Management
30 Apr 2024 by General Manager, Hotel Management
Dear Magno,Thank you for taking the time to share your review. We want our guests to have a clean, comfortable experience, and your comments help us ensure we're able to deliver that standard for future visits. We hope you'll visit us soon as work hard to incorporate feedback into our continuous efforts to improve our facilities.
5 out of 5
by A verified traveler from Miami

Posted 29 Apr 2024
Excellent service
Comment from Hotel Management
30 Apr 2024 by General Manager, Hotel Management
Dear Alfredo,Thank you for your kind words. Providing exceptional service is a top priority for us, and we appreciate your acknowledgment. We're excited to welcome you back to The Diplomat Beach Resort Hollywood and serve you again.
5 out of 5
by A verified traveler from Hialeah

Posted 28 Apr 2024
Love Everything about it.
Comment from Hotel Management
30 Apr 2024 by General Manager, Hotel Management
Dear Nelson,Now, there's a review that's going to make the day of every team member at The Diplomat Beach Resort Hollywood. Thank you for being our guest and sharing your delightful five-star review. We are thrilled you were impressed and look forward to welcoming you back for another great visit.
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Comment from Hotel Management
30 Apr 2024 by General Manager, Hotel Management
We greatly appreciate the perfect rating! Thank you so much for being our valued guest. Please don't hesitate to count on us again for another relaxing beachfront escape the next time you're in South Florida!
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Comment from Hotel Management
29 Apr 2024 by General Manager, Hotel Management
We're glad you enjoyed your stay and appreciate your five-star rating. We hope to welcome you back to our beachfront escape during your next trip to South Florida!