Ratings based on 42 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
13 May 2024 by DL, Hotel Management
Hi Adrian, Thank you for the 3 star review. We hope to see you again in your future travels.
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
6 May 2024 by DL, Hotel Management
Hi Kukelia, Thank you for sharing your experience! It’s great to hear that you enjoyed your stay. We hope to welcome you back in the future!
by A verified traveler
Posted 1 May 2024
I DO LIKE THE QUIETNESS ASPECT, AND THE STAFF! IN ADDITION NO BAD SMELL AROUND THE MAIN AREA.
Comment from Hotel Management
1 May 2024 by DL, Hotel Management
Hi Schallim, Thank you for sharing your experience! It’s great to hear that you enjoyed your stay. We hope to welcome you back in the future!
by A verified traveler
Posted 29 Apr 2024
It was ok but not as advertised
Comment from Hotel Management
29 Apr 2024 by DL, Hotel Management
Hi Kevin, I’m sorry to hear that your experience didn’t meet your expectations. Your feedback is important, Could you please provide more details about the issue? This will help us understand the situation better and offer a more precise response. Thank you!
by A verified traveler
Posted 27 Apr 2024
The room and pool were very nice and clean
Could use a little better plumbing for toilets but overall a very nice stay
Comment from Hotel Management
29 Apr 2024 by DL, Hotel Management
Hi Lyn, Thank you for sharing your experience! It’s great to hear that you enjoyed your stay. We will looking into the plumbing issue. We hope to welcome you back in the future!
by A verified traveler
Posted 25 Apr 2024
The a/c was very noisy and being close to interstate I could also hear traffic noise. Although the room was very clean the plumbing fixtures in the bathroom were well worn, such as tap in face basin and tap in shower/bath was falling apart and had difficulty completely shutting the water off. It kept dripping. Bed was comfortable, good to have fridge, microwave, coffee station and breakfast making the stay average.
Comment from Hotel Management
29 Apr 2024 by DL, Hotel Management
Hi Lorenzo, Thank you for your detailed feedback. We’re sorry to hear about the issues you experienced during your stay.We appreciate you pointing out the noisy A/C and traffic noise. We understand how important a quiet environment is for a comfortable stay and we’ll look into soundproofing solutions.We’re glad to hear that you found the room to be very clean, but we apologize for the worn-out plumbing fixtures in the bathroom. We understand the inconvenience caused by the dripping tap and we’ll make sure to address these issues promptly. It’s great to hear that you found the bed comfortable and appreciated the amenities like the fridge, microwave, coffee station, and breakfast. We strive to provide a comfortable and convenient experience for our guests. Your feedback is invaluable to us as it helps us improve. We hope to have the opportunity to better serve you in the future. Thank you for choosing to stay with us.
by A verified traveler
Posted 25 Apr 2024
Nice and quiet
Comment from Hotel Management
25 Apr 2024 by DL, Hotel Management
Hi Jacob, Thank you for sharing your experience! It’s great to hear that you enjoyed your stay. We hope to welcome you back in the future!
by A verified traveler
Posted 23 Apr 2024
Toilet flushes slow shower water no pressure bed sunk inn tv old everthing old bed had no covers not worth the money breakfast is nasty run away
Comment from Hotel Management
23 Apr 2024 by DL, Hotel Management
Hi Harrison, Thank you for taking the time to share your feedback. We’re sorry to hear that your stay did not meet your expectations.We strive to provide comfortable and well-maintained amenities for our guests, and we apologize if we fell short in this regard.We also regret to hear about your dissatisfaction with the breakfast. We aim to provide a variety of quality food options and it’s disappointing to hear that we did not meet your standard during your stay.Your feedback is invaluable to us as it helps us identify the areas we can improve the guest experience. We will address these issues with our maintenance and Kitchen teams to ensure they are rectified.We hope you will give us another opportunity to serve you better in the future.
by A verified traveler
Posted 21 Apr 2024
Good
Comment from Hotel Management
22 Apr 2024 by DL, Hotel Management
Hi Ariel, Thank you for the 5 star review. We hope to see you in your future travels.
by A verified traveler
Posted 20 Apr 2024
Great time
Comment from Hotel Management
22 Apr 2024 by DL, Hotel Management
Hi Jordon, Thank you for the 5 star review. We hope to see you in your future travels.
