Ratings based on 1,901 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 May 2024
Better options for the price. Older Motel with musty smell in the room.
by A verified traveler
Posted 4 May 2024
Rooms were smelly. First room had a wet rug in front of aircondioning. There was a constant noise like someone was hammering. Hall was reeking with Marijuana. The girl at the front desk let us move to the first floor and went upstairs to take care of the problems. She was brave and great.
by A verified traveler
Posted 3 May 2024
My kids woke up with big bumps all over their bodies
by A verified traveler
Posted 3 May 2024
Please spend the extra money on a place where you will get a good rest. This place was load and had poor service I asked for earlier check and they wanted to charge $15 they have an air freshener that is obnoxiously loud and go off every 30 minutes
Just don’t waste your money
by A verified traveler
Posted 2 May 2024
Staff lovely and clean but room there were 3 nails in the carpet pointing up which 1 went into my mums foot and the entire carpet was sopping wet obviously just been cleaned 👎on on good note breakfast was nice and lots to choose from
Comment from Hotel Management
3 May 2024 by Sophia CSR, Hotel Management
Hi Alita,Thank you for your feedback. We regret the issues you encountered with the nails in the carpet and the wet condition. This is unacceptable and does not meet our standards. We take guest safety very seriously and will address this immediately. However, we are pleased to hear you enjoyed our breakfast offerings and had a positive interaction with our staff. We hope you will give us another chance to provide you with a better experience.
by A verified traveler
Posted 2 May 2024
Very accommodating with free airport shuttle. Facility and staff were great.
Comment from Hotel Management
3 May 2024 by Sophia CSR, Hotel Management
Hi Tara,I am glad to hear that you had a positive experience with our free airport shuttle service and that you found our facility and staff to be great! Thank you for your kind words and for choosing to stay with us. We hope to welcome you back again in the future!
by A verified traveler
Posted 30 Apr 2024
Everything is very average.
Comment from Hotel Management
1 May 2024 by Sophia CSR, Hotel Management
Hi Bobby,Thank you for your feedback and 4-star rating. We appreciate your honesty and will strive to improve. We hope to exceed your expectations on your next visit.
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
1 May 2024 by Sophia CSR, Hotel Management
Hi Joan,It brings us joy to learn about your positive experience with our service. We appreciate your generous 4-star rating. If there are specific areas you think we can enhance to earn that fifth star, we welcome your feedback. Continuously striving to improve, we aim to provide the best possible experience for our guests. We eagerly anticipate the opportunity to serve you again in the future.
by A verified traveler
Posted 30 Apr 2024
The place was convenient to the airport and it was a good price. The front desk help was not very friendly and kind of short with the guests. He had something in his mouth when he checked us in and forgot to put it into the computer so one of the housekeepers came walking into our room but my fault for not locking the deadbolt. We had some time to kill before our departure to the airport so they stored the bags but did not give us a ticket to claim them which made me wonder if anybody could have come and got them and taken them away.. it was quite clean in the public areas and the rooms. The mattresses were not very comfortable on one side of ours there was a big depression I guess where it had worn down.. Time to flip them or change to new mattresses. About what you get for the price I guess. The trip to the airport was quick and free.
Comment from Hotel Management
30 Apr 2024 by Sophia CSR, Hotel Management
Hi Laura,Thank you for sharing your feedback with us. We will investigate the less-than-satisfactory experience you encountered with our front desk staff and the oversight during check-in. Your comments about the other issues will be considered by our team for immediate action. We're glad to hear that you found the location convenient and the trip to the airport quick and complimentary. We hope to have the opportunity to welcome you back and provide you with an improved experience.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
1 May 2024 by Sophia CSR, Hotel Management
Hi Darlene,I greatly appreciate your 3-star rating and am pleased to hear that you had an enjoyable stay with us. If you have any insights on how we can elevate our guests' experience, please feel free to let us know. We look forward to hosting you again during your next visit!
