Ratings based on 1,910 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
The rooms are very out dated and lighting was very dark, after we checked in we had to ask for our room to be cleaned “again” then waited another hour and the room still wasn’t touched so we had to go and ask again for the 3rd time were we were told that it should be done within 45 minutes and was finally. Our room was very loud and was located directly behind the elevator, all night long all we could hear was the elevator. Overall the hotel was ok, the best part was the location pool and beach, if you’re looking for the top of the line hotel this isn’t it.
Comment from Hotel Management
22 May 2024 by Hotel Manager, Hotel Management
Thank you for your honest and courteous feedback. We will share these concerns with our management teams and address them immediately. Your patronage is greatly appreciated, and we hope you will consider us again the next time your travels bring you back this way!
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
22 May 2024 by Hotel Manager, Hotel Management
Thank you for joining us at the B Ocean Resort, and for your stellar review. We are thrilled you enjoyed your stay and look forward to your return the next time your travels bring you to the Fort Lauderdale area.
by A verified traveler
Posted 20 May 2024
The condition of this hotel is very poor, dirty and noisy. I will not book here again.
Comment from Hotel Management
21 May 2024 by Resort Manager - Carlos Colloca , Hotel Management
Hell. Jenkins family! Thank you for your most recent stay with us! I am troubled that you mentioned that it was "dirty" and noisy" , May I ask you for a bit more details? what was dirty? did you voice your concern with the staff upon check out ? what did they do for you? I look forward to hearing back from you.
by A verified traveler
Posted 20 May 2024
It’s very dirty and noisy place to stay. I won’t book here again.
Comment from Hotel Management
21 May 2024 by Resort Manager - Carlos Colloca , Hotel Management
Hell. Jenkins family! Thank you for your most recent stay with us! I am troubled that you mentioned that it was "dirty" and noisy" , May I ask you for a bit more details? what was dirty? did you voice your concern with the staff upon check out ? what did they do for you? I look forward to hearing back from you.
by A verified traveler
Posted 20 May 2024
The beach was great. Breakfast at the Naked Crab was good. Being locked out of our room 3 times in less than 24 hours and having to switch rooms multiple times wasn’t ideal. The original room was great if the lock wasn’t malfunctioning. Then we were moved to two rooms that were not the same as the original. When we asked to be moved to a room with the same amenities as the original room the woman at the front desk acted as if we were the problem and making an outlandish request however we were only asking for the same amenities we originally had. Most of the other staff was friendly but it was disappointing to be treated as if it was unreasonable to want to be able to return to our room without having to stand outside for 45 mins to an hour in the hot sun waiting for security to let us back into our room.
Comment from Hotel Management
21 May 2024 by Resort Manager - Carlos Colloca , Hotel Management
Dear Mrs. Sartori - I am wiring to you because I am extremely concerned that you did not like any of the rooms that you were offered, May I ask you? what differences did you encounter in these rooms that caused you to be unhappy? Your feedback will help us a great deal! We look forward to hosting you back in the near future.
by A verified traveler
Posted 20 May 2024
Great place to stay
Comment from Hotel Management
20 May 2024 by B ocean, Hotel Management
Thank you for joining us at the B Ocean Resort, and for your stellar review. We are thrilled you enjoyed your stay and look forward to your return the next time your travels bring you to the Fort Lauderdale area.
by A verified traveler
Posted 20 May 2024
Greatest
Comment from Hotel Management
20 May 2024 by B ocean, Hotel Management
Thank you for joining us at the B Ocean Resort, and for your stellar review. We are thrilled you enjoyed your stay and look forward to your return the next time your travels bring you to the Fort Lauderdale area.
by A verified traveler
Posted 20 May 2024
Very glad the service and staying
Comment from Hotel Management
20 May 2024 by B ocean, Hotel Management
Thank you for joining us at the B Ocean Resort, and for your stellar review. We are thrilled you enjoyed your stay and look forward to your return the next time your travels bring you to the Fort Lauderdale area.
by A verified traveler
Posted 20 May 2024
AC in hallways not working
Property is old and needs renovation.
Ceilings are low.
Wouldn’t stay here again.
Comment from Hotel Management
20 May 2024 by B ocean, Hotel Management
Thank you for your feedback. We sincerely apologize for your less-than-stellar stay and have shared this with our Management team to ensure the necessary steps are taken to prevent such occurrences from happening in the future. We hope we get another chance to host you in the future so you can experience the fine service our guests rave about.
by A verified traveler from Camden
Posted 19 May 2024
Everyone was very pleasant. From the front desk to the restaurants, the pool area and the lobby bar!!
Comment from Hotel Management
20 May 2024 by B ocean, Hotel Management
Thank you for joining us at the B Ocean Resort, and for your stellar review. We are thrilled you enjoyed your stay and look forward to your return the next time your travels bring you to the Fort Lauderdale area.
