Ratings based on 209 Verified Reviews
4.2 Room cleanliness
3.8 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Did not stay at this property due to lack of communication, property was very damaged and destroyed, and rooms (after seeing into room at-a-glance) before ever checking in. Noticed it was as damaged as well as rest of property was. Tried to cancel and was denied even though was way before check in time of 4pm local time. Contacted Expedia due property management refused to speak to me and was told need to wait 72hrs for response and nothing happened for entire time of stay therefore no refund given. Expedia said nothing they could do would need to call property which I explained was the whole issue no one there and number provided was getting no response. NOT SATISFIED with how this company treats customers who pay ahead and DON’T receive what they pay for!!!!
by A verified traveler
Posted 20 Apr 2024
First impressions were very underwhelming considering the beautiful homes and luxury apartments that surround the property. The property itself is lacking in landscaping and there was really nothing appealing about the looks of the building or property. The 2 bedroom unit that we stayed in was immaculately clean, but you can tell that it is an older building with no glitz or glam. The window blinds were falling off or just completely missing on most of the windows. The bathroom layout was awkward being shared between the 2 bedrooms, and the shower curtain did nothing to help keep the water in the shower, so every morning we ended up cleaning up puddles of water. The kitchen is not stocked at all. If you are hoping to cook any sort of meal, you will need to provide all of the necessary ingredients, and the cookware itself was lacking. I was also surprised to see that there were no cleaning products or garbage bags left for us to use.
That being said, the location of this apartment is EVERYTHING! If you can get over the no frills apartment, and are looking for a place that is close to all of the action, this is it! The apartment is located across the river on the opposite side of Las Olas Blvd. You will see all of the boats and yachts sail by, but you don’t have to deal with the craziness (or the price) of being directly on Las Olas. Everything is within a walkable distance. Hands down, we would absolutely stay here again!!
Comment from Hotel Management
25 Apr 2024 by Jason, Hotel Management
Thank you for leaving us this wonderful review Nicole. It is rewarding to know that you had a great stay with us. Though you still had few disappointment. We deeply appreciate your awesome feedback on our amenities, service and all the other things we have to offer. Your review is what keeps us seeking an extra mile to make every experience memorable for our guest. We will definitely strive to do our best to provide our guests needs and with an excellent experience. We look forward on having you again soon!
by A verified traveler
Posted 18 Apr 2024
Clean
Comment from Hotel Management
25 Apr 2024 by Jason, Hotel Management
This review made our day Vincent! We're happy to know that you loved our clean place and you had a decent stay. Thank you for giving us a perfect score. We definitely look forward to hosting you again Vincent!
by A verified traveler from Brooklyn
Posted 2 Apr 2024
Per the email instructions, we arrived at the property. Upon entering the rental there was no furniture in the apartment! Called the property, they kept on directing us to other rooms that were already occupied with other guests. Our parking spot was never guaranteed! We had to constantly call them to assign us a new spot ( because someone was parked in ours ). The place is extremely outdated! Would not recommend
Comment from Hotel Management
25 Apr 2024 by Jason, Hotel Management
Sorry to hear that you had some issues regarding your stay with us Yurii, this is not the experience we want you to have and as you can see on other of our reviews this never happens before. Upon further investigation and photos of the building you got the wrong one, so we resent the address then you were able to find the correct building. Apology for the parking spot guest/ Tenant had their own designated parking space. While looking for this owner we sent you an alternative space and this was resolved. Please know that we are doing our best in improving our service and providing the best accommodation for our guest satisfaction. We are always here to help and assist. Thank you for choosing us.
by A verified traveler
Posted 30 Mar 2024
Pics made it looks much nicer than it actually was. Shower was disgusting with hair on the wall and drain. Water was yellow in the shower.
Comment from Hotel Management
25 Apr 2024 by Jason, Hotel Management
HI Tim, Apology for the inconvenience that cause you, Hope you could just have reach us so we could have offered to rectify your concern, Rest assured that we have taken note of the reported issue. We do apologize that your overall experience is less than ideal and we hope that you give us a chance to share a more positive experience in the future.
by A verified traveler
Posted 2 Mar 2024
Great place to stay! Walked the river and ended up at Las Olas Blvd and all the bars and restaurants. Super cute!
Comment from Hotel Management
25 Apr 2024 by Jason, Hotel Management
What a pleasure reading such a beautiful review Ewelina. I am thrilled you have enjoyed your stay with us. We always strive to take an extra step to make out of each stay a truly memorable and wow experience. We're happy to hear that you had one. We hope to have you back in the future Ewelina. Thank you so much for choosing us!
by A verified traveler
Posted 27 Feb 2024
The stay was peacefully and I’d recommend to others. Definitely will be back!
Comment from Hotel Management
25 Apr 2024 by Jason, Hotel Management
Thank you for your awesome feedback Patrick. Glad you enjoyed your stay. It's indeed a great pleasure to provide a suitable place in a great location for our wonderful guests. Thank you for recommending us. We look forward to the opportunity to welcome you again in the future.
by A verified traveler
Posted 26 Feb 2024
Huge space for a great price. Great area. Wish the water pressure in the bath room was better. But it has everything you need to feel comfortable and enjoy your time in FLL
by A verified traveler
Posted 25 Feb 2024
It was peaceful serene and very livable. I simply suggest proper kitchenware.
by A verified traveler
Posted 17 Feb 2024
I stayed at many places in the Fort Lauderdale area over the years, and there are many choices. This place is one of my favorite spots. I give it a five star rating and I will stay here many times.
