Ratings based on 478 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
First the good: Nice room (Suite w/ full kitchen), friendly staff, good breakfast, good location for everything.
Not so good: No POOL- been closed since January for renovations, didn't look to be opening anytime soon either. Went to use grill to cook burgers - no grill - unusable because of pool renovations. Since January. Went to cook burgers in Suite, no frying pan. Staff had to go find one. The whole kitchen was not properly set up. No small spoons.....etc. And then, not to sound like too much of a nitpicker, but we kept finding black hairs all over the bathroom areas. Gross. My wife and I are both blondes. Kept having trouble w/keycards too. Had to keep having them reset. Could have been us on those, don't know. But it was aggravating.
by A verified traveler from Tehachapi
Posted 20 May 2024
The staff was so very friendly and accommodating. The breakfast buffet was one of the best we have encountered. Location to all areas in Fort Collins was fine. My wife and I agree that we will book at this location the next time we travel to Fort Collins.
Comment from Hotel Management
21 May 2024 by Patty, Hotel Management
Thank you very much for the great review. Hope to see you in the future.
by A verified traveler
Posted 13 May 2024
Pet friendly
Comment from Hotel Management
15 May 2024 by General Manager, Hotel Management
Dear Kristina,Thank you for highlighting our pet-friendly policy! We're glad to provide a welcoming environment for all our guests, including their furry friends. We look forward to welcoming you and your pets back on your next visit!Patty Walsh,General Manager
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
30 May 2024 by Patty, Hotel Management
Thank you for reviewing the hotel.
by A verified traveler
Posted 28 Apr 2024
The property was under renovation and I was not advised. The pool and workout room were closed. The hallways were a mess. Not a Marriott stay I am use to.
Comment from Hotel Management
1 May 2024 by General Manager, Hotel Management
Dear James,Thank you for sharing your experience. We regret to hear about the disruptions during your stay due to renovations and apologize for any inconvenience caused. Your feedback is valuable to us as we strive to better communicate and enhance our guest experience during such updates. We hope to have the opportunity to welcome you back in the future to change your perceptions.Patty Walsh,General Manager
by A verified traveler from Oakland
Posted 7 Apr 2024
Great stay!
Comment from Hotel Management
8 Apr 2024 by Patty, Hotel Management
I'm am glad you enjoyed your stay and hope to see you again.
by A verified traveler
Posted 16 Mar 2024
Comment from Hotel Management
31 Mar 2024 by Patty, Hotel Management
I am glad you enjoyed your stay with us. Hope to see you in the future.
by A verified traveler
Posted 12 Mar 2024 on Hotels
Under remodeling construction. Hallways smelled.
Comment from Hotel Management
13 Mar 2024 by PSW, Hotel Management
The remodel should be complete by May 1, so I hope you come back to see how beautiful the hotel is when we are finished
by A verified traveler
Posted 10 Mar 2024 on Hotels
Comment from Hotel Management
11 Mar 2024 by Patty W, Hotel Management
Hi Katie,I am very happy you enjoyed your stay.
by A verified traveler
Posted 3 Mar 2024
Comment from Hotel Management
31 Mar 2024 by Patty, Hotel Management
I hope you enjoyed your stay with us, hope to see you in the future.
