Ratings based on 985 Verified Reviews

4.1 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Jun 2024
Nice place to stay
3 out of 5
by A verified traveler from kalamazoo

Posted 14 Jun 2024
A bit run down, and dirty. We were not given sufficient towels or drinking cups
3 out of 5
by A verified traveler from Andover

Posted 2 Jun 2024
Could use some extra cleaning and maintenance
5 out of 5
by A verified traveler

Posted 31 May 2024
Easy access to i-25. Family friendly. Recommend staying here
5 out of 5
by A verified traveler

Posted 31 May 2024
The staff is friendly and professional. They make check in easy. My family and I really enjoyed our stay. Definitely recommend staying here.
2 out of 5
by A verified traveler

Posted 27 May 2024
We liked the clean grounds and the room was fine. We stayed 3 nights and not once was there "hot breakfast" and no coffee. We choose a hotel that has breakfast and were disappointed in the lack of that amenity. Not sure we will return.
5 out of 5
by A verified traveler

Posted 18 May 2024
The friendly staff and how they decorated the lobby for the CSU graduates
Comment from Hotel Management
20 May 2024 by Dariusz Owner, Hotel Management
Thank you for choosing Comfort Inn North in Fort Collins during CSU graduation week. We are delighted to hear that you enjoyed your stay and appreciated our friendly staff and the special decorations in the lobby for the CSU graduates. It is wonderful to know that these efforts helped make your stay memorable.We are especially thrilled that you rated us a perfect 5 out of 5! Your positive feedback means a lot to us and serves as encouragement for our team to continue providing excellent service.Congratulations to the graduates, and thank you once again for staying with us. We look forward to welcoming you back in the future!
3 out of 5
by A verified traveler

Posted 14 May 2024
Staff was friendly. Many update need to occur. The back of bathroom door look really dirty. Alarm was coming on and off. Lamps were not working. The curtains were so old they were torn. Breakfast was edible. Only thing I can be appreciative about was the bed, it was comfortable. But will not be staying here again.
Comment from Hotel Management
15 May 2024 by Dariusz Owner, Hotel Management
Thank you for taking the time to share your feedback with us. We genuinely appreciate your comments, as they help us identify areas where we can improve our guest experience.First and foremost, we apologize for any inconveniences you encountered during your stay. It's disappointing to hear that you didn't find our accommodations up to par, and we understand the importance of ensuring a comfortable and enjoyable stay for all our guests.Rest assured, we have addressed your concerns with our housekeeping and maintenance teams to ensure that the issues you mentioned are promptly rectified. We take cleanliness and functionality very seriously, and we are committed to providing a pleasant environment for all our guests.Regarding the breakfast, we apologize if it didn't meet your expectations. We continuously strive to offer a variety of options to cater to all dietary preferences, and we will take your feedback into consideration to make necessary improvements.We're glad to hear that you found the bed comfortable, but we understand that it's just one aspect of your overall experience. We hope that you will reconsider staying with us in the future, as we would love the opportunity to exceed your expectations and provide you with a more enjoyable stay.If you have any further comments or concerns, please don't hesitate to reach out to us directly. We value your feedback and hope to have the chance to welcome you back and provide you with a much-improved experience
5 out of 5
by A verified traveler

Posted 13 May 2024
All good
Comment from Hotel Management
13 May 2024 by Dariusz Owner, Hotel Management
Thank you for taking the time to share your experience with us! We understand that CSU graduation week is a bustling time in Fort Collins, and we're thrilled to hear that you found Comfort Inn North to be a comfortable haven during your visit.It's always our aim to provide top-notch service to our guests, regardless of how busy things get. We're glad that you felt welcomed by our staff and that we were able to make your stay as smooth as possible amidst the hustle and bustle of the week.We're especially pleased that you found your room to be a cozy retreat during your time here. We know how important it is to have a peaceful place to rest and recharge, especially during such an exciting and busy time. It's wonderful to hear that you were able to relax and enjoy your stay with us.Our location near CSU does indeed make us a convenient choice for guests attending graduation events, and we're glad that our proximity to campus made it easier for you to navigate the festivities.Thank you for choosing Comfort Inn North for your stay in Fort Collins during CSU graduation week. We hope to have the pleasure of welcoming you back again in the future!
2 out of 5
by A verified traveler

Posted 13 May 2024
One member of the cleaning staff was rude and she refused to clean the room
Comment from Hotel Management
13 May 2024 by Dariusz owner, Hotel Management
As the whirlwind of Colorado State University's graduation week settles, we wanted to extend our sincerest gratitude for choosing Comfort Inn Fort Collins North as your home away from home during this bustling time.Your decision to stay with us amidst one of the busiest weeks of the year is deeply appreciated. We understand the significance of this occasion and are honored to have been a part of your celebrations. Your presence truly enriched our hotel's ambiance, and we hope your time here was as memorable and enjoyable as possible.However, we must offer our sincerest apologies for any inconvenience caused during your stay. It has come to our attention that one member of our cleaning staff was rude and refused to clean your room. Such behavior is unacceptable and does not align with the standards of hospitality we strive to uphold. Please know that this matter will be addressed with the utmost urgency to ensure it does not happen again in the future.Despite this regrettable incident, we hope it did not overshadow the overall positive experience you had with us. Your support of a locally owned establishment like ours means the world to us, and we are grateful for your understanding and patience.While graduation festivities may have drawn you here initially, we encourage you to return and explore all the wonders Fort Collins has to offer. From its picturesque landscapes to its thriving arts scene and culinary delights, there's something here for every traveler to enjoy. And of course, when you do return, we'd be thrilled to welcome you back to Comfort Inn Fort Collins North.Once again, thank you for gracing us with your presence during this special time. We wish you all the best in your future endeavors and hope to have the pleasure of hosting you again soon.