Ratings based on 425 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
Very nice modern hotel. Breakfast was good. When we arrived our rooms air confess not working and we were promptly moved to a new room. Staff was very nice and accommodating. Would highly recommend.
Comment from Hotel Management
14 Jun 2024 by Samantha , Hotel Management
We are so sorry to hear about the air conditioner but glad to hear that it was resolved in a timely manner. Thank you for choosing us!
by A verified traveler
Posted 10 Jun 2024
The breakfast options were wonderful and I liked that they had regular plates, cup, bowls and silverware as opposed to disposable. Would have like to see banana’s though.
Comment from Hotel Management
13 Jun 2024 by Samantha , Hotel Management
I will be sure to mention that to the upper management. We appreciate your feedback!
by A verified traveler
Posted 3 Jun 2024
Very clean and quiet place
Comment from Hotel Management
7 Jun 2024 by Elizabeth Bashor-Front Desk Manager, Hotel Management
We are so glad to hear you enjoyed your stay with us. Hopefully, we can look forward to seeing you again the next time you come to town. Until then have a wonderful day!
by A verified traveler
Posted 1 Jun 2024
If it had a hot tub it would’ve gotten the fifth star. Other than that good hotel for the price
Comment from Hotel Management
3 Jun 2024 by Samantha , Hotel Management
Thank you for the great review. We appreciate it!
by A verified traveler
Posted 22 May 2024
This hotel has a nice pool, a great outdoor patio with a fireplace, and a quiet, relaxing atmosphere. I also very much appreciated the complementary breakfast. Thank you for a great place to stay!
Comment from Hotel Management
31 May 2024 by Samantha , Hotel Management
We are so glad to hear you enjoyed your stay with us. Hopefully, we can look forward to seeing you again the next time you come to town. Until then have a wonderful day!
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
31 May 2024 by Samantha, Hotel Management
Thank you for the great review!
by A verified traveler
Posted 11 May 2024
Room was clean and comfortable. Although for a new hotel, outlet placement isn’t great. There were 4 of us trying to get ready all at once. The elevator is also really slow.
Pool was freezing cold. Breakfast was just ok.
Comment from Hotel Management
31 May 2024 by Samantha , Hotel Management
Thank you for the review. We are sorry to hear about some of the issues you experienced and will do our best to resolve them. We hope that you will come back at some point so we can try to make your next stay more enjoyable. Thank you.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
31 May 2024 by Samantha , Hotel Management
Thank you for the great review. We appreciate it!
by A verified traveler from Porterfield
Posted 1 May 2024
VERY disappointed with the stay this time. The remote didn’t work for one of tvs, it only turned tv on and off couldn’t change channels. Other one you had to use the up or down button to get to channels, so it took 10 minutes to get to the channel you wanted. In bar area, women’s bathrooms were disgusting. Breakfast was horrible, ended up having to buy breakfast. Very disappointed in our stay, we usually stay 2x a year.
Comment from Hotel Management
3 May 2024 by Jay, Hotel Management
Dawn, We appreciate you taking the time to leave us a review & will use your comments make improvements. We are sorry to hear that you had a disappointing stay here on your last visit. I do apologize that one of your remotes was not working, I am unsure from you review if you notified the front desk or not so that they could rectify this issue & any of the other problems you encountered. I am also sorry that the public restrooms in the bar were messy. We pride ourselves on keeping a very clean hotel & consistently clean the public restrooms. Please let me know the issues you had with breakfast so that I might pass this along to our breakfast attendants. As always, please feel free to reach out to me directly at the hotel if you would like to further discuss your stay. We hope that you will give us another chance.
by A verified traveler from Woodstock
Posted 29 Apr 2024
Nice seating areas, nice bar, nice rooms, great staff, yummy cookies. Shower could have used a scrub…but we would return.
Comment from Hotel Management
1 May 2024 by Samantha, Hotel Management
We're so sorry to hear about the shower I will be sure to bring that up with our housekeeping staff but I'm glad to hear the rest of your stay was enjoyable. Please let us know if there is anything else we can do to make it better next time.
