Ratings based on 449 Verified Reviews
3.7 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
I was shown a room with a bathtub having a sheet of plywood only for front tubwall, property is very old.Mud finished walls front and back , inside and out is breaking off. Small construction wall in front of my second room charred. 2nd room clean. Same
wall condition everywhere. Front desk lady helpful. Had to reserve room twice due to price $5. higher on friday night.
I would never stay there again even for $65 - $70 per night. It needs to be de-listed.
Comment from Hotel Management
18 May 2024 by Tianna RediResponse Specialist, Hotel Management
Dear Jimmie,Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Forrest City. I was truly disappointed to hear that the upkeep of your room and the bathtub hindered your experience. We strive to provide guests with all the comforts of home, so I am disheartened to see your 2/5 score. However, it's good to read that you found the room to be clean and the staff to be helpful. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. The staff and I appreciate your comments, as it will only help us to improve. Please know that we value you as our guest and appreciate your business. Thank you again and we wish you all the best in your future travels. Sincerely,Tianna Red Roof Management RediResponse Specialist
by A verified traveler from Indian Land
Posted 15 May 2024
Comment from Hotel Management
17 May 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Deborah,We at the RED ROOF INN FORREST CITY truly appreciates your scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests.Thank you again for your scoring. We hope to see you again soon.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
13 May 2024 by Tianna RediResponse Specialist, Hotel Management
Hello Jalendra, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Forrest City appreciate your 4/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. To fully understand what prompted your score, please consider adding comments to your survey to let us know what we’re doing well and where we can improve in the future. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 10 May 2024
Was good stay
Comment from Hotel Management
11 May 2024 by Toni-Ann RediResponse Specialist, Hotel Management
Dear Charles, Thank you for you for your honest feedback of our RED ROOF INN FORREST CITY. We're elated to know that you were pleased with your stay. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We hope that you will give us the opportunity to provide you with a better experience the next time you’re in the area. Sincerely, Toni-Ann Red Roof Management RediResponse Specialist
by A verified traveler
Posted 30 Apr 2024
Responsive and professional front desk. Quiet. Just what I needed
Comment from Hotel Management
1 May 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Geoffrey, We at the RED ROOF INN FORREST CITY are thrilled to have earned your scoring of 5/5 in regard to your recent stay with us. It was a joy to read you liked our responsive and professional staff and quiet location. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Please know we appreciated your business with us, and we value you as our guest.Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 29 Apr 2024
The location is convenient and there are plenty of dining options.
Comment from Hotel Management
1 May 2024 by Oniel Rediresponse Specialist, Hotel Management
Thank you Nathan, for taking the time to write a review of your stay at the Red Roof Inn Forrest City. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know, it's also nice reading that you took liking to our hotel's convenience. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist
by A verified traveler from Perris
Posted 27 Apr 2024
normal
Comment from Hotel Management
27 Apr 2024 by Adraine Rediresponse Specialist, Hotel Management
Hello Regina, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FORREST CITY and I appreciate your 5/5 score following your stay. In the future, please consider more adding comments to your survey to let us know what we’re doing well and how we can make your stay better than being normal. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist
by A verified traveler
Posted 20 Apr 2024
At check-in desk clerk was cold and couldn’t have helped less when I asked about parking. When we opened our door we were hit with a musty mold smell. We promptly closed the door and left. We had to find accommodations at another hotel that was clean and has fresh air.
Comment from Hotel Management
20 Apr 2024 by Gabrielle RediResponse Specialist, Hotel Management
Thank you for taking a moment to leave a review, Stephanie. The staff and I at the Red Roof Inn Forrest City were disappointed to see your 1/5 score following your stay. You stated that your staff encounter, the smell described and the other listed issues hindered your stay. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
by A verified traveler
Posted 17 Apr 2024
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Comment from Hotel Management
17 Apr 2024 by LaTunde RediResponse Specialist, Hotel Management
Hello Kayla,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FORREST CITY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 14 Apr 2024
👍
Comment from Hotel Management
15 Apr 2024 by Sashauna RediResponse Specialist, Hotel Management
Hello Jadelyn,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN FORREST CITY. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist
