Ratings based on 204 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Lights flashed on and off intermittently Toilet lid didnt stay up rested on your back whilst sitting on toilet. Large potholes in car park
by A verified traveler
Posted 29 May 2024
There was no breakfast and it would have been helpful that I was informed on arrrival.
by A verified traveler
Posted 27 May 2024
I didn't like the fact that there was no food, despite the fact that a restaurant was advertised. There wasn't any room service, cleaning, replenishing of cups, tea and coffee. Fridge was filled with mold and dirt. If there was no facility for food, then we should have been told.
by A verified traveler
Posted 27 May 2024
The rooms and common areas are very unclean. Ceiling in room is papered, yellowed and falling down. Bathroom taps not working properly, shower control not fixed properly. Furniture very old and carpets are filthy. Needs a major refurb and a very deep clean. Carpets as you walk up the stairs haven't seen a vacuum in a very long time. Felt like I needed to wipe my feet on leaving! Very overpriced for the condition of the hotel.
by A verified traveler
Posted 27 May 2024
No where ahead of arriving at the property were we made aware that there is live music until gone midnight! We booked this for the night before a charity walk which meant we needed to be out at 5am, safe to say the live music going on until after midnight was not expected nor fun! The room was disgusting and dirty.
by A verified traveler
Posted 16 May 2024
Bathroom dirty and in shower in poor condition. Footprints in the shower tray, cleaner when I left.
by A verified traveler
Posted 30 Apr 2024
Just run down. No breakfast when there should have been. Grotty and untidy communal areas, and really nasty bathroom. It wasn’t dirty as such, just awful. The pillows were terrible, we were given two - but together they were about 2 inches high, bed uncomfortable and had a huge base that we kept walking into. - avoid unless desperate
by A verified traveler
Posted 14 Apr 2024
by A verified traveler
Posted 21 Mar 2024
by A verified traveler
Posted 18 Feb 2024
A short stay but a few observations:
- Carpets on the stairs up to the room hadn't been hoovered in a long time
- chair in room fell apart on day 2. I'd been sitting at it on day 1. Day 2 I went to pull it out and it fell apart. If I'd sat on it I'd have been injured
- thermostat on shower didn't work. It delivered scalding got water only
- mixer on shower leaked constantly. Could only hear dripping. They'd attempted to address this by wrapping a towel around the taps to catch the drips. Problem is when I arrived it had clearly been there a few days and was sopping wet so drips hit with a loud thud
- kettle was half full with water. No idea how long it had been there. Should have been emptied
