Ratings based on 973 Verified Reviews

4.1 out of 5
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 2 Jun 2024
Upon arrival the place was dark and uninviting. The hallways smelled like urine.. the room was dark and had an odor. When asked to speak to the manager, I was transferred 4 times and kept getting disconnected. Poor Customer service and knew it was time to find another hitel
5 out of 5
by A verified traveler

Posted 1 Jun 2024
Excellent short ribs!!!!
5 out of 5
by A verified traveler

Posted 27 May 2024
Everything was great
5 out of 5
by A verified traveler

Posted 27 May 2024
Overall great experience. The spa massage was great.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 May 2024
4 out of 5
by A verified traveler

Posted 21 May 2024
IT was nice and peacfeul in the property. Though the activities provided and for which we wanted to see - movies, were unavailable due to having a staff training in the theatre. We tried to request spa services for couples, but they were booked, they could only offer separate sessions, for which we did not want.
5 out of 5
by A verified traveler

Posted 20 May 2024
Amazing!!! This is our second year going. Place is clean, pretty organized, decent food. The ambiences is peaceful. Scenery is great.
5 out of 5
by A verified traveler from Forest Park

This traveler left a rating score only Posted 19 May 2024
5 out of 5
by A verified traveler from Appleton

Posted 19 May 2024
The view and grounds are impeccable. All the staff that we encountered were friendly & helpful. We ate at Waterfront, used the pool & hot tub and enjoyed walking the property. The bed was amazing! The property has an east coast feel that I absolutely love! Highly recommend!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 May 2024