Ratings based on 139 Verified Reviews

3.7 out of 5
76% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 17 Jul 2023
Hotel was conveniently located for what we wanted, however shower was damaged and rusty in areas with pubes in the shower tray , damp patch on the bedroom wall
4 out of 5
by A verified traveler

Posted 9 Oct 2022 on Hotels
Easy access, clean tidy room, good shower, good location for travel to Dover, very nice walking spot, only thing stopping a max rating is no food on the Monday night
5 out of 5
by A verified traveler

Posted 22 Sep 2022
Great room great tele lovely tea
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Sep 2022 on Hotels
4 out of 5
by A verified traveler

1 night stay before Eurotunnel crossing

Posted 5 Sep 2022 on Hotels
Check-in was not in the hotel, but in the adjoining bar. I had to wait while customers of the bar were served drinks, but once I got someone’s attention, the correct member of staff was called and he was very helpful, giving information about parking and even offering to carry my bag up to the third floor. In the room everything was set up to make the stay enjoyable, with tea and coffee making facilities and even a biscuit. Towels and complimentary shampoo and shower gel were laid out on the bed, even with a little chocolate - a very nice touch. Unfortunately no hotel can guarantee good and considerate behaviour from all their guests. So I was woken up at 1 am by other guests having a falling out and shouting swear words at each other. I stayed for one night to save the worry about getting to the Channel Tunnel on time and have a good night’s sleep before continuing the journey on the continent. The first was achieved, the second not so much, but not really the fault of the hotel.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Sep 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Aug 2022 on Ebookers
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jul 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jul 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jun 2022