Ratings based on 4,972 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Safe and calm stay
by A verified traveler
Posted 21 May 2024
The pool area was very nice.
Comment from Hotel Management
21 May 2024 by ESD Guest Services, Hotel Management
Thank you for your FIVE out of FIVE review!
by A verified traveler
Posted 20 May 2024
Hotel restaurant was great,Starbucks within the hotel was a bonus and the complimentary shuttle to Universal Studios was great! I would upgrade to a larger tv or wall mount so if one doesn’t want to watch it can turn and upgrade the beds and pillows.
Comment from Hotel Management
21 May 2024 by ESD Guest Services, Hotel Management
Thank you for your review!
by A verified traveler
Posted 20 May 2024
Hotel was nice, it is not quiet though. Had difficulty sleeping bc of noise from the floor above us. Food selection was good and the convenience to get to the parks is unbeatable.
Comment from Hotel Management
21 May 2024 by ESD Guest Services, Hotel Management
Thank you for your FIVE out of FIVE review!
by A verified traveler
Posted 20 May 2024
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
21 May 2024 by ESD Guest Services, Hotel Management
Thank you for your review!
by A verified traveler
Posted 19 May 2024
Beautiful resort. Definitely will be back. The pool area is wonderful.
Comment from Hotel Management
20 May 2024 by ESD Guest Services, Hotel Management
Thank you for your FIVE out of FIVE review!
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
21 May 2024 by ESD Guest Services, Hotel Management
Thank you for your FIVE out of FIVE review!
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
20 May 2024 by ESD Guest Services, Hotel Management
Thank you for your FIVE out of FIVE review!
by A verified traveler
Posted 19 May 2024
We were here for my daughter’s cheer competition. While the days were long in Universal, having shuttle access to the park, cafe on the first floor, bar at the pool, and lots of dining options nearby made me feel at ease. I would definitely stay here for a family vacation.
Comment from Hotel Management
20 May 2024 by ESD Guest Services, Hotel Management
Thank you for your FIVE out of FIVE review!
