Ratings based on 242 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Absolutely amazing stay! Hotel and views are gorgeous and service is excellent!
Comment from Hotel Management
30 Apr 2024 by Michael Müller, Hotel Management
Dear Edgar,Thank you so much for your comment, we are thrilled to read that you had a great time. We love what we do and comments like yours is a reflection of that. We hope we can welcome you again very soon, here at your home in Petén.Kind regards from all the Las Lagunas Team.
by A verified traveler
Posted 30 Mar 2024
The staff are wonderful, as is the location. So close to the airport and town, but feeling like you are in the middle of nowhere in the jungle. Beautiful cabins, perfect design. My favourite hotel.
Comment from Hotel Management
2 Apr 2024 by Michael Müller, Hotel Management
Dear Katherine,Thank you so much for your time to leave a comment we appreciate it very much. We love to read that you had a fantastic time here in Petén and that you enjoyed so much the surroundings, this place is truly a an oasis of tranquility. If you plan tom come back any time soon, please let us know, we would love to welcome you again.Kind regards from all the Las Lagunas Team.
by A verified traveler from Guatemala
Posted 7 Mar 2024
Perfect stay.
Comment from Hotel Management
11 Mar 2024 by Michael Müller, Hotel Management
Dear Jean, Thank you so much for leaving your impressions of our property. We are glad to read that you had an amazing time with us, and that we fulfilled all of your expectations. We hope to have you back any time soon.Kind regards from all the Las Lagunas team.
by A verified traveler
Posted 26 Feb 2024
Comment from Hotel Management
25 Mar 2024 by Michael Müller, Hotel Management
Dear Lindsay,Thank you so much for rating our property, we are glad to read that we fulfilled your expectations, and that you had a great time. We all hope to welcome you again soon!!!Kind regards from all the Las Lagunas team!
by A verified traveler
Posted 22 Feb 2024
We have stayed for 4 nights - it was magical. We had a huge room right on the lake, with big windows overlooking the lake - it was lovely to wake up to the serene beauty of the place, mist flowing above the water, very peaceful and idyllic. We did quite a lot of hiking and thoroughly enjoyed soaking our sore muscles in our private hot tub in the evenings. The room had AC (though I have to say that our clothes felt a bit damp when we got to a much drier climate of Antigua). Beds were super comfy, shower was great and hot enough - though the water would fluctuate very slightly and wouldn't get really hot.
The resort is beautifully designed. But the best part was food and staff. Hands down, best food and staff of all places we stayed in Guatemala - it says a lot because food was amazing everywhere and people as well!
The resort is remotely located - you cannot just walk to town, you can take complimentary bicycles, or ask hotel to get you a taxi, or have your own car.
We would definitely stay there again!
Comment from Hotel Management
24 Feb 2024 by Michael Müller, Hotel Management
Dear Svetlana,Thank you so much for your lovely review, our team feels humbled by your words and we definitely love to read that we have accomplished our goal of giving our guests an exceptional experience. We already let our chef know about your impressions of his food. We are thrilled to read that you enjoyed every aspect of the property and that you have taken some amazing memories with you.Kind regards from all our team, and we hope to see you in the next future.
by A verified traveler
Posted 1 Feb 2024
The nicest place ive ever stayed. The attentiveness of the staff is amazing and they ensured my father and my stay was perfect. Only wish we could have stayed longer.
Comment from Hotel Management
1 Feb 2024 by Michael Müller, Hotel Management
Dear Samuel,Thank you so much for your time to leave us your impressions of our property, we love to read that you had a great time, and that you enjoyed every aspect of the hotel. We cant wait to have you, and would love to be your host again on your next trip to Petén!!Kind regards from all the Las Lagunas Team!!!
by A verified traveler
Posted 31 Jan 2024
Comment from Hotel Management
1 Feb 2024 by Michael Müller, Hotel Management
Dear Serene,Thank you so much for your review, we love to see that you had a great time with us. We hope you were able to relax and enjoy the stunning nature that surrounds us.Kind regards from all the Las Lagunas team.
by A verified traveler
Posted 28 Jan 2024 on Hotels
My husband and I had a great stay at Las Lagunas. The expansive and immaculate hotel room was an individual structure on stilts overlooking the lagoon. The room was incredibly comfortable, from the leather sofa facing out towards the balcony and lagoon, the private indoor jacuzzi, and king size bed. The staff were friendly and eager to be at our service. It's possible to book a private tour of Tikal through the hotel, which we did and it was quite good with lunch included. The private transportation that we booked through the hotel was more expensive than we experienced in Antigua and Lake Atitlan, but very comfortable and safe. If visiting the Tikal area, I would highly recommend this hotel!
Comment from Hotel Management
1 Feb 2024 by Michael Müller, Hotel Management
Dear Courtenay,Thank you so much for your extensive review. We are thrilled to read that you enjoyed your stay and that we fulfilled all your expectations. We try very hard to keep our rooms in the best condition possible, and our carpenters do an amazing job. In the end, all the effort is paid back by giving our guests a completely different experience in an environment that is as close to paradise as possible.Thank you again for the time you have taken to evaluate our property, and we hope to have you back any time soon.Kind regards from all the Las Lagunas team!!
by A verified traveler
Posted 17 Jan 2024
This place is amazing! The staff is kind and attentive. The property is so beautiful. Everything is very clean. They add little touches that really add to the overall experience. The boat ride is a must! The nature you see there is a rare experience, beautiful flowers, birds and monkeys! We have stayed in many places and this is one of the best! A must for anyone visiting the area.
Comment from Hotel Management
17 Jan 2024 by Michael Müller, Hotel Management
Dear Debra, we are so excited to read your words, thank you so much for your extensive comment and the kind words. We love to read that our guests leave Petén with some amazing memories to share. We hope to have you back any time soon, here at your home in Petén.Kind regards from all the Las Lagunas team!!!
by A verified traveler
Perfect
Posted 15 Jan 2024 on HotelsAmazing... all personel was very kind and friendly. Way above average.
Comment from Hotel Management
17 Jan 2024 by Michael Müller, Hotel Management
Dear Regina,Thank you so much for taking the time to leave your impressions of our property, we love to read that you enjoyed every aspect of the hotel. We cannot wait to have you back very soon!!!Kind regards from all the Las Lagunas team!!!
