Ratings based on 251 Verified Reviews

4.3 out of 5
79% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 15 Jun 2024
The hotel is perfectly located in the island of Flores. On weekends it can be loud because of restaurants and bars around it.
5 out of 5
by A verified traveler

Posted 12 Jun 2024
The place was beautiful. Very clean compared to other hotels in the area. Definitely great value. We were very disappointed when we went to the next door hotel the following night because we were so spoiled here. A/c blows fantastic, bathroom is clean and view was beautiful. The triple large twin room is actually double beds so worked great for 3 children 3 adults
Comment from Hotel Management
14 Jun 2024 by Kelly Guzmán, Hotel Management
Hola buen dia Tess, muchas gracias por sus comentarios que alegre saber que su estancia en nuestro hotel fue agradable. Esperamos vuelva pronto.
5 out of 5
by A verified traveler from Tuscaloosa

Posted 26 May 2024
One of the older hotels on the island but going strong. Clean and up-to-date rooms. I had one of the cheaper ones overlooking the pool. Staff was helpful and friendly. Packed breakfast and taxi were arranged for my early morning flight (before regular breakfast service)
Comment from Hotel Management
27 May 2024 by Kelly Guzmán, Hotel Management
Buen día, que gusto saber que su estadía en nuestro hotel fue agradable.Esperamos vuelva pronto!
5 out of 5
by A verified traveler

Posted 19 May 2024
The location is good but not so quite in the evening. The front desk people are very helpful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 May 2024
3 out of 5
by A verified traveler from Manitou Springs

Posted 2 May 2024
I arrived at 2:15. The front desk said check in was at 3. Fine. I went to the dining room and ordered a box lunch and paid for it. I waited for 20 minutes. No box lunch. No wait staff in sight. I hunted down a waiter. He went into the back and came out with the box lunch, obviously already prepared. Bad first impressions. The room was clean and the a/c worked which is a plus. I think I got the worst room in the hotel which seems to be a pattern when I book with Expedia. I’m thinking of going directly to the hotel for booking in the future.
5 out of 5
by A verified traveler

Posted 20 Apr 2024
Family run hotel, that make feel like welcomed.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Apr 2024
5 out of 5
by A verified traveler

Posted 4 Apr 2024
Amazing stay. Breakfast was great, and other lunch options we tried were tasty. Room was very clean, and the staff were very attentive. Thank you for a great stay
Comment from Hotel Management
4 Apr 2024 by Kelly Guzmán, Hotel Management
Hola Roberto, que gusto saber que su estancia en nuestro hotel fue genial agradecemos cada uno de sus comentarios, eso nos motiva a seguir mejorando día con día. Esperamos regrese muy pronto!
5 out of 5
by A verified traveler from Rochester

Posted 3 Apr 2024
A/C was working well! We were in what they call an apartment across the street. It was spacious with a kitchenette, large bathroom and bedroom without windows. It’s very colonial looking from the outside. Very noisy during the day, but quiet at night. You can use the pool in the hotel across the street. Breakfast on the terrace overlooking the lake was fine. Great little place on the island of Flores.
Comment from Hotel Management
3 Apr 2024 by Kelly Guzmán, Hotel Management
Hola Eric, que agradable saber que su estancia en nuestras instalaciones fue agradable. Agradecemos y valoramos mucho su comentario.Nos encantara tenerlo pronto de vuelta.