Ratings based on 999 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
It sucks if you book through Expedia , because they do not send the confirmation to the hotel so I had to pay again at the property I loved the property but do NOT book through 3rd parties
Comment from Hotel Management
14 Jun 2024 by Lisa, Hotel Management
I'm sorry to hear you had a bad experience with Expedia, but happy to hear you had a good experience with us.
by A verified traveler
Posted 8 Jun 2024
Great
Comment from Hotel Management
14 Jun 2024 by Lisa, Hotel Management
Awesome to hear you had a great stay! We look forward to seeing you again!
by A verified traveler
Posted 31 May 2024
👍
Comment from Hotel Management
31 May 2024 by Lisa, Hotel Management
Awesome to hear you had a great stay! We look forward to seeing you again!
by A verified traveler
Posted 26 May 2024
The room was fine and I got the sleep I needed. The bathrooms were nice and it felt like a clean safe place to stay for the night.
Comment from Hotel Management
28 May 2024 by Lisa, Hotel Management
Awesome to hear you had a great stay! We hope to see you again!
by A verified traveler
Posted 26 May 2024
The staff was friendly, the maintenance outside the building were well maintained. The breakfast is mid. The room is cute but the floor around the bed was dirty as if he hasn’t been mop in days. Around the toilet had old urine all around the bottom of it and on the floor. I had to lay all the towels down to avoid stepping on it. The cleanliness of the room needs work. The hotel is in good condition.
Comment from Hotel Management
28 May 2024 by Lisa, Hotel Management
I'm sorry to hear your stay was less than perfect. We hope you will give us a try again.
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
28 May 2024 by Lisa, Hotel Management
I'm sorry to hear your stay was less than perfect. We hope you give us a chance to try again.
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
24 May 2024 by Lisa, Hotel Management
Awesome to hear you had a great stay!! We hope to see you again!!
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
31 May 2024 by Lisa, Hotel Management
Awesome to hear you had a great stay! We hope to see you again!!
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
28 May 2024 by Lisa, Hotel Management
Great to hear you had a good stay. We hope to see you again!
by A verified traveler
Posted 3 May 2024
The room was clean and comfortable, but very spare. Shower had hot.water but a door that didn’t quite close so water leaked out onto the floor.
The breakfast bar food was collected was missing a waffle maker.
Overall the stay was fine for a quick overnight but not more.
Comment from Hotel Management
17 May 2024 by Lisa, Hotel Management
Great to hear you had a good stay. Here at the Tru, we have a pancake maker instead of a waffle make!
