Ratings based on 968 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
Breakfast could have offered more options, like poached eggs, Prosecco etc. Was the same every day. Everything else was great.
by A verified traveler
Posted 4 Jun 2024
Highly recommend, perfect location and amazing staff
Comment from Hotel Management
7 Jun 2024 by Andrea B. - Front Desk, Plaza Hotel Lucchesi, Hotel Management
Dear Emma,Your kind words mean a lot to our team. Thank you so much for this great 5-star review! Best regards,Andrea B.Front Desk, Plaza Hotel Lucchesi
by A verified traveler
Posted 4 Jun 2024
Excellent hotel with friendly, helpful staff. Very clean, good restaurant and excellent breakfast. Location is good - about a 10 minute walk to the Uffizi Galleries. I recommend this hotel to anyone.
Comment from Hotel Management
7 Jun 2024 by Andrea B. - Front Desk, Plaza Hotel Lucchesi, Hotel Management
Dear Gregory,Thanks for your very kind words about our staff and our hotel. Hope to see you again soon!Best regards,Andrea B.Front Desk, Plaza Hotel Lucchesi
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 19 May 2024
Very nice hotel. It has the best rooftop view of Florence, we enjoyed going up to the Empire rooftop bar for drinks while enjoying the sunset. Staff is excellent and rooms are clean and comfortable
Comment from Hotel Management
7 Jun 2024 by Andrea B. - Front Desk, Plaza Hotel Lucchesi, Hotel Management
Dear Christopher,Thank you for this great review! We hope to have the opportunity to see you again soon!Best regards,Andrea B.Front Desk, Plaza Hotel Lucchesi
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
10 May 2024 by Andrea B. - Front Desk, Plaza Hotel Lucchesi, Hotel Management
Dear Tyna,Thank you for this good score! If there's anything we can do to make your next visit even better, just let us know.Best regards,Andrea B.Front Desk, Plaza Hotel Lucchesi
by A verified traveler
Posted 5 May 2024
This was my 5th stay at Hotel Lucchesi and I will always stay here when I am in Florence. It’s a charming old hotel with a fantastic staff, especially Romano and Michele, the concierge. The breakfast is delicious and the rooftop bar offers spectacular views at sunset. Its location is perfect and close to everything you want to experience in Florence.
Comment from Hotel Management
10 May 2024 by Andrea B. - Front Desk, Plaza Hotel Lucchesi, Hotel Management
Dear Deborah,Thank you for sharing your experience and for your heartwarming words about our hotel!Best regards,Andrea B.Front Desk, Plaza Hotel Lucchesi
by A verified traveler
Posted 4 May 2024
Upon arrival the staff is there to help. The décor is five star and the hotel Is filled with history. The attention to room details, from slippers to nightly notes (weather the next day, etc.) is very comforting
Comment from Hotel Management
10 May 2024 by Andrea B. - Front Desk, Plaza Hotel Lucchesi, Hotel Management
Dear Julia, We truly appreciate your feedback! Looking forward to welcoming you back the next time you visit Florence.Best regards, Andrea B.Front Desk, Plaza Hotel Lucchesi
by A verified traveler from Mt Pleasant
Posted 2 May 2024
Great food and clean
Comment from Hotel Management
10 May 2024 by Andrea B. - Front Desk, Plaza Hotel Lucchesi, Hotel Management
Dear Harold,Thank you for your great feedback! We hope to welcome you back soon!Best regards,Andrea B.Front Desk, Plaza Hotel Lucchesi
by A verified traveler
Posted 2 May 2024
Aldo at the concierge desk was amazing! He helped us w/ so many things during our stay. The hotel is close to so many things. The views from the rooftop bar are spectacular!
Comment from Hotel Management
10 May 2024 by Andrea B. - Front Desk, Plaza Hotel Lucchesi, Hotel Management
Dear Kimberly,We are glad you enjoyed your stay at Plaza Hotel Lucchesi! Thanks for the kind words about our staff and our hotel as well. Hope to see you again soon!Best regards,Andrea B.Front Desk, Plaza Hotel Lucchesi
