Ratings based on 58 Verified Reviews

4.8 out of 5
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Wonderful
5 out of 5
by A verified traveler

Posted 6 Apr 2024
One of the most beautiful hotels I have ever stayed in.
5 out of 5
by A verified traveler

Posted 26 Mar 2024
Beautiful hotel with excellent service. Can’t beat the location. All around great stay in Florence.
5 out of 5
by A verified traveler from Victoria

This traveler left a rating score only Posted 23 Mar 2024
5 out of 5
by A verified traveler

Posted 25 Feb 2024
This hotel is in a great location. We thoroughly enjoyed our stay here. The staff was friendly and helpful, always ready to assist us with any requests. The rooms were spacious and clean, with comfortable beds and modern amenities. Overall, our experience at this hotel was fantastic and we would definitely recommend it to others.
5 out of 5
by A verified traveler from Lindenhurst

This traveler left a rating score only Posted 22 Feb 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Dec 2023
5 out of 5
by A verified traveler from Boca Raton

Posted 3 Dec 2023
Although we only stayed one night at the hotel, the property and the room were stunning. Great service. Doorman was extremely helpful and the front desk staff as well. Our visit to Italy was mainly in Rome, but we took the train to other cities for short visits. Florence is an incredible city. The property is located in the heart of Florence and within walking distance to everything. It is about 100 ft. from the Ferragamo museum (highly recommended). The only thing that we found kind of quirky is that the entrance to the hotel appears to be the entrance to a high-end retail store, which is right next door. We were using Google maps to navigate the short walk from the train station to the hotel. We were right in from of the entrance for 3 or 4 minutes and we did not realize it because it looked like the entrance to the store. If we ever go back to Florence, we will certainly stay at this hotel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Nov 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Oct 2023 on Hotels