Ratings based on 1,780 Verified Reviews

4.4 out of 5
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 May 2024
Your. People were. Great they helped me have a great stay on my road trip
Comment from Hotel Management
30 May 2024 by Aida GM, Hotel Management
Dear Wendy, We appreciate you taking time out to rate our hotel. Thanks for staying at the Howard Johnson in Florence. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted 27 May 2024
Reasonable price hotel for night stop over.
Comment from Hotel Management
28 May 2024 by Trey P., Hotel Management
Dear Jiten, Thank you for staying with us and thank you for leaving us a review. We appreciate your feedback and hope to see you again in the future.
3 out of 5
by A verified traveler

Posted 27 May 2024
Clean. Needs new carpet. Toilet clogged easily.
Comment from Hotel Management
27 May 2024 by Aida GM, Hotel Management
Dear Wanda, Thank you for taking time out to rate our hotel. We will be addressing your concerns and we appreciate your support. Hope to see you again soon.
5 out of 5
by A verified traveler

Posted 26 May 2024
What caught our eye was the electronic sign that said it was renovated in 2019. The previous place we stayed in had a bad small and looked like it was built in the 1970s with the original wallpaper, decor and carpeting still in place.
Comment from Hotel Management
27 May 2024 by Aida GM, Hotel Management
Dear Mary, We appreciate you taking time out to rate our hotel. Thanks for staying at the Howard Johnson in Florence. We hope to see you again soon.
3 out of 5
by A verified traveler

Posted 26 May 2024
Wyndham should be embarrassed by their non-upkeep of this property. Cracked paint, missing caulking in bathroom, water spots on ceiling in bathroom area. Knats flying in room. Employees are the best thing here.
Comment from Hotel Management
26 May 2024 by Trey P., Hotel Management
Dear Janet, Thank you for staying with us and thank you for leaving us a review. We appreciate your feedback and hope to see you again in the future.
5 out of 5
by A verified traveler

Posted 21 May 2024
Nice
Comment from Hotel Management
23 May 2024 by Trey P., Hotel Management
Dear Yanilda, Thank you for staying with us and thank you for leaving us a review. We are happy you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future.
5 out of 5
by A verified traveler

Posted 20 May 2024
Very clean it looks just like the pictures and the customer service was excellent!
Comment from Hotel Management
20 May 2024 by Aida GM, Hotel Management
Dear Patrice, Thank you for taking time out to rate our hotel. We appreciate your support and we hope to see you again soon.
5 out of 5
by A verified traveler

Posted 19 May 2024
Pleasantly surprised for the price. Only spent one night. Very quiet. Great parking right in front of the room. Clean and comfortable.
Comment from Hotel Management
20 May 2024 by Aida GM, Hotel Management
Dear Samuel, Thank you for taking time out to rate our hotel. We appreciate your support and we hope to see you again soon.
5 out of 5
by A verified traveler from Melbourne,

Posted 17 May 2024
We have stayed here before during our drive to Florida and will again. HJ is convenient to I-95. The rooms are clean and the price is reasonable.
Comment from Hotel Management
20 May 2024 by Aida GM, Hotel Management
Dear Edward, Thank you for taking time out to rate our hotel. We appreciate your support and we hope to see you again soon.
1 out of 5
by A verified traveler

Posted 16 May 2024
The staff was great. The room was clean except for peeling paint in the bathroom ceiling. This property gets a terrible rating because I was woken up at 3:30am by a mouse on the table by the coffee machine. I will never stay at this property again.
Comment from Hotel Management
16 May 2024 by Trey P., Hotel Management
Dear Kim, We apologize for the issue you experienced, we will be sure to sure address this problem.