Ratings based on 973 Verified Reviews

4.5 out of 5
84% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Jun 2024
We loved our stay in Hotel Kraft. The staff couldn't have been nicer, the room was spotlessly clean, and the roof top restaurant and pool were an added bonus. Walkable from the station and to the centre of Florence. Grazie mille Hotel Kraft!
Comment from Hotel Management
17 Jun 2024 by luciano, Hotel Management
Dear clients ,Thank you very much for your feedback.Best regardsLuciano Becherucci - Hotel manager
5 out of 5
by A verified traveler

Posted 11 Jun 2024
The pool is amazing, the rooftop bar was great for breakfast. The staff were so helpful and nice. We loved the gym and the sauna they had.
Comment from Hotel Management
11 Jun 2024 by luciano, Hotel Management
Dear Guests,We thank you very much for your feedback and we are extremely glad you spent a pleasant stay at the Kraft Hotel.Our best regardsLuciano Becherucci - Hotel manager
5 out of 5
by A verified traveler

Posted 8 Jun 2024
Beautiful room, friendly and helpful staff, great quiet location within easy walking distance to many historic sites. The rooftop restaurant has an amazing g view and a fabulous menu!
Comment from Hotel Management
9 Jun 2024 by luciano, Hotel Management
Dear Guest,We thank you very much for your feedback and we are glad you had a nice experience with our Hotel.Our best regardsLuciano Becherucci - Hotel manager
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Beautiful property, modern facilities, great roof top bar and restaurant - along with Pool. Staff were always attentive to our needs, spoke amazing English and were very patient at our attempts of Italian, they assisted with multiple bookings and had good recommendations. Completely safe area and most of Venice was walkable within 20-30 minutes.
Comment from Hotel Management
3 Jun 2024 by luciano, Hotel Management
Dear Guests,We thank you very much for your feedback and we are glad you had a pleasant stay in our Hotel.In the hope to welcome you again, we remain with our warmest regards.Luciano Becherucci - Hotel manager
5 out of 5
by A verified traveler

Posted 14 May 2024
Great hotel, close to the sights, friendly helpful staff.
Comment from Hotel Management
14 May 2024 by luciano, Hotel Management
Dear Guests,We thank you very much for your feedback and we are glad you spent a pleasant stay at the Kraft Hotel .Our best regardsLuciano Becherucci - Hotel manager
5 out of 5
by A verified traveler

Posted 2 May 2024
We loved Hotel Kraft! My friend and I came to stay for three nights and have said if we were to come again, we would certainly stay here. The staff are so warm, welcoming and helpful. The room was amazing, beautiful balcony, great room amenities 10/10. Loved the rooftop pool which was warm and a dip after a day of walking was much appreciated. Wonderful views of Florence from the rooftop pool and the bar. It was very easy to walk everywhere from the hotel, attractions are around 20 minutes away. We would highly recommend!
Comment from Hotel Management
3 May 2024 by luciano, Hotel Management
Dear Guests,We thank you very much for your feedback and we are glad you had a nice experience in our Hotel.Best regardsLuciano Becherucci - Hotel manager
5 out of 5
by A verified traveler from LEXINGTON

Posted 19 Apr 2024
Comment from Hotel Management
10 May 2024 by luciano, Hotel Management
Dear Guests,We thank you very much for your feedback and we are glad you had a pleasant stay at the Kraft Hotel.Best regardsLuciano Becherucci - Hotel manager
5 out of 5
by A verified traveler

Posted 19 Apr 2024
Lovely hotel - staff were happy and helpful - pool was nice and warm - terrace had great views
Comment from Hotel Management
20 Apr 2024 by luciano, Hotel Management
Dear Clients,We thank you very much for your feedback.Our best regardsLuciano Becherucci - Hotel manager
5 out of 5
by A verified traveler

Posted 15 Apr 2024
Comment from Hotel Management
6 May 2024 by luciano, Hotel Management
Dear Guests,We thank you very much for your feedback and we are happy you had a pleasant stay at the Kraft Hotel.Our best regardsLuciano Becherucci - Hotel manager
5 out of 5
by A verified traveler

Posted 15 Apr 2024
Comment from Hotel Management
6 May 2024 by luciano, Hotel Management
Dear Guests,We thank you very much for your feedback and we are happy you had a pleasant stay at the Kraft Hotel.Our best regardsLuciano Becherucci - Hotel manager