Ratings based on 504 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2024
Was trying to book a room in Florence Italy but discovered the property was in USA! Property refused to issue a refund, even though it was cancelled weeks before the arrival date. Don't be fooled by the misleading website!
by A verified traveler
Posted 29 Apr 2024
Carpet was stained. Brown spot on toilet lid. Lady checking us in was very cold, short, and unwelcoming. Breakfast buffet was very limited and a breakfast menu wasn’t available. No other breakfast options within walking distance.
by A verified traveler from Trabuco Canyon
Posted 24 Apr 2024
I do not have anything to say but the location is great and the hotel is a remodeled historic building
by A verified traveler
Posted 8 Apr 2024
by A verified traveler
Posted 6 Apr 2024
Such a beautiful and clean hotel! Breakfast not nearly worth the price? It was very “continental” but the staff were super friendly and everything was lovely and clean!
by A verified traveler
Posted 30 Mar 2024
I have stay around the world in wonderful Hotels.
This hotel needs a renovation..
by A verified traveler
Posted 27 Mar 2024
The master bedrooms furniture looked a bit worn. Shower floors had hair
by A verified traveler
Posted 27 Mar 2024
Disappointed with room as we only had a third roll of toilet paper with no extra. Lights over bed and over sink in bathroom did not work. There was no shampoo in the bottle in the shower.
by A verified traveler
Posted 26 Mar 2024
The hotel was attractive and clean.
The rooms need to have blackout shades.
by A verified traveler
Posted 22 Mar 2024
