Ratings based on 48 Verified Reviews
3.4 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
Our mattress was so old you could feel the coils and then I realized one was stabbing me on the back through a
Hole in the mattress!!!! Can’t believe they change the beds each day and do not replace it. Photos are not what you see online. Very messy and dirty. They slapped wallpaper up for a renovation. Do not recommend glad we only had two nights there.
by A verified traveler from North Vancouver
Posted 22 Apr 2024
Great location. Room was decent value for the rate. Clean. Some interesting design decisions - including the placement of a bidet in the very limited space between the toilet and the sink...precluding the ability to stand in front of either.
Staff were very pleasant and helpful.
by A verified traveler
Posted 26 Feb 2024
The pictures on the website are not comparable to the actual staff of the hotel. Hotel is old and not clean. The wallpaper is falling from the walls. The location is excellent and the staff was very good.
by A verified traveler
Posted 21 Nov 2023 on Orbitz
So easy. The location is great. Rooms are simple but comfortable. They held our bags after check-out so we could continue to explore without luggage. Everything you need to enjoy the city with ease.
by A verified traveler
Posted 14 Nov 2023
Amazing location. 2 minute walk to bus and tram stations and Cattedrale di Santa Maria del Fiore. Staff was great room was cute with view of streets below. They provide a map and you are able to book tours with front desk. Parts of hotel are still under renovation but nonetheless, great place to stay for the money.
by A verified traveler
Hotel well placed
Posted 30 Oct 2023 on HotelsI love Florence! This hotel is well placed, close to city centre and main station, although easy to miss.
by A verified traveler
Posted 2 Oct 2023
Clean big room but air conditioning did absolutely nothing in the room... was veryyyy warm!!!
by A verified traveler
Posted 24 Sep 2023 on Hotels
Great hotel !
by A verified traveler
Posted 12 Aug 2023
Property is in a very good location near the train station. Rooms are clean and the WiFi has decent speed. The only negative thing is the bathroom vanity was loose.
by A verified traveler
Posted 16 Jul 2023
Close to the train station and within walking distance of most attractions
