Ratings based on 740 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
10 May 2024 by Valentina - Front Office, Hotel Management
Dear Rakan,We greatly appreciate your positive feedback and are delighted to hear you had a fantastic stay!Your satisfaction is our top priority, and we are thrilled to hear that you enjoyed your time with us.It was our pleasure to host you, and we look forward to the opportunity of welcoming you back for your next stay in Florence.Kind regards,
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
10 May 2024 by Valentina – Front Office, Hotel Management
Dear Melissa,We greatly appreciate your positive feedback and are delighted to hear you had a fantastic stay!Your satisfaction is our top priority, and we are thrilled to hear that you enjoyed your time with us.It was our pleasure to host you, and we look forward to the opportunity of welcoming you back for your next stay in Florence.Kind regards,
by A verified traveler
Posted 26 Apr 2024
excellent hotel with very good conditions
Comment from Hotel Management
27 Apr 2024 by Valentina – Front Office, Hotel Management
Dear Maria,Thank you so much for your amazing review. We are glad you had such a nice stay with us. We would like to let you know that your feedback is very important for us to improve our service and assistance to our guests. Please do not hesitate to contact us for a future stay in Florence. Kind regards,
by A verified traveler
Posted 6 Apr 2024
Comment from Hotel Management
7 Apr 2024 by Alessandro, Hotel Management
Dear Ms. Louise,thank you very much for your review!We really hope to have the occasion of welcoming you again in a very next occasion.
by A verified traveler
Posted 2 Apr 2024
Comment from Hotel Management
7 Apr 2024 by Valentina - Front Office, Hotel Management
Dear Leah,We greatly appreciate your positive feedback and are delighted to hear you had a fantastic stay!Your satisfaction is our top priority, and we are thrilled to hear that you enjoyed your time with us.It was our pleasure to host you, and we look forward to the opportunity of welcoming you back for your next stay in Florence.Kind regards,
by A verified traveler from North Bergen
Posted 30 Mar 2024
Beautiful place good location thee staff is very friendly
Comment from Hotel Management
31 Mar 2024 by Sara , Hotel Management
Dear Martha, Thank you for sharing your kind feedback!It is a pleasure to receive such a nice comment regarding our location and staff. Compliments like yours keep us all very motivated in creating an amazing experience for our guests. The whole team looks forward to welcoming you back soon. Best regards,
by A verified traveler from San Francisco
Posted 22 Mar 2024
This is a great hotel in a great location. Staff was friendly and helpful and the room was clean, well equipped and very comfortable. I would absolutely stay here again and would highly recommend to anyone considering a trip to Florence.
Comment from Hotel Management
22 Mar 2024 by Valentina - Front Office, Hotel Management
Dear Neil,Thank you so much for your gracious review! We are glad to learn that your stay was enjoyable.We are really happy to read that you enjoyed the central position of the hotel, the Staff and the room.Our dedicated team is committed to provide exceptional service, and your feedback reaffirms our efforts. We hope to welcome you back soon for another wonderful stay in Florence!Kind regards,
by A verified traveler
Posted 8 Mar 2024
Comment from Hotel Management
10 Mar 2024 by Valentina - Front Office, Hotel Management
Dear Elena,Thank you so much for your gracious review! We are glad to learn that your stay was enjoyable.Our dedicated team is committed to provide exceptional service, and your feedback reaffirms our efforts. We hope to welcome you back soon for another wonderful stay in Florence!Kind regards,
by A verified traveler
Family vacation
Posted 8 Jan 2024 on HotelsAmazing staff
Amazing location
2 minutes walk to designer stores , 5 minutes walk to the train station and 2 minutes walk to the city center , and the rooms are very comfortable, every time we are in Florence we’ll make sure that we stay at this hotel .
Comment from Hotel Management
9 Jan 2024 by Alessandro, Hotel Management
Dear Mr. Farzan,thank you very much for your excellent review! We are very happy to know that you had a great stay in our Hotel Cerretani, appreciating especially the location, and the comfort of our rooms.We look forward to your next stay in Florence!
by A verified traveler
Posted 4 Jan 2024 on Hotels
Comment from Hotel Management
9 Jan 2024 by Alessandro, Hotel Management
Dear Mr. Farzan,thank you very much for your excellent review! We are very happy to know that you had a great stay in our Hotel Cerretani, appreciating especially the location, and the comfort of our rooms.We look forward to your next stay in Florence!
