Ratings based on 315 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Milton
Posted 15 May 2024
Great location- steps from a grocery store and tons of shops and restaurants
Comment from Hotel Management
15 May 2024 by Firenze Rentals Staff, Hotel Management
Thank you Rhonda, it was a pleasure hosting you.
by A verified traveler
Posted 8 May 2024
The area at night was beautiful
Comment from Hotel Management
15 May 2024 by Firenze Rentals Staff, Hotel Management
Thank you Tracy, it was a pleasure hosting you.
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
27 May 2024 by Firenze Rentals , Hotel Management
Thank you Ramil, it was a pleasure hosting you.
by A verified traveler
Posted 1 May 2024
Nice, clean rental on busy street. Could have used more bed pillows as the 1 provided for sofa bed was flat.
Comment from Hotel Management
4 May 2024 by Samuel, Hotel Management
Thank you for the feedback. It was a pleasure hosting you
by A verified traveler
Posted 17 Apr 2024
The location was great everything we wanted to see was in short walking distance . Everything was close . Really only issue was it is a bit small , mattress was not very comfortable get a new one and all would have been better . The little extra room had 2 chairs but TV was in main room with bed so sat on bed to watch a movie . I know there’s not much you could do with the size but we did have fun sitting on patio and watching the crowds . Loved Florence would recommend highly .
Comment from Hotel Management
4 May 2024 by Samuel, Hotel Management
Thank you for the feedback. It was a pleasure hosting you
by A verified traveler
Posted 15 Apr 2024
1 min from Ponte Vecchio. Outstanding location and very nice space. 2 bedrooms with on suite bathrooms. Laundry and kitchen. Accommodated family of 5 perfectly.
Comment from Hotel Management
17 Apr 2024 by Firenze Rentals Staff, Hotel Management
Thank you Rob, it was a pleasure hosting you.
by A verified traveler
Posted 6 Apr 2024
Mold, dirty, and unsafe. Not a good neighborhood. The photos on the website are misleading. 5 locks on the door, broken shutters, poor lighting, light bulb burned out, dishwasher stinks, mold in bathroom, dirty around the toilet, and caution tape pealing off the stairs. The stairway to the apartment was scary and unsafe. We were very disappointed and told management and they were willing to move us for a fee the next day. We could not move due to yours. Don't book.
Comment from Hotel Management
4 May 2024 by Samuel, Hotel Management
Version 1: Rest assured that your fabricated review holds no sway over our business operations. The sheer volume of genuine reviews, numbering in the thousands, serves as a testament to the true nature of our establishment. It is evident that you have gone to great lengths, employing various deceitful tactics, to secure a refund. Your relentless efforts to tarnish our reputation by leaving negative reviews and comments wherever possible are indicative of your character. Individuals such as yourself, who are unable to bear the expenses and seek to exploit the situation, should reconsider their decision to travel. Remember, actions have consequences.
by A verified traveler from Vero Beach
Posted 30 Mar 2024
Location was amazing
Comment from Hotel Management
3 Apr 2024 by Firenze Rentals Staff, Hotel Management
Thank you Ana, it was a pleasure hosting you!
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
21 Apr 2024 by Firenze Rentals Staff, Hotel Management
Thank you Jacky, it was a pleasure hosting you.
by A verified traveler
Posted 9 Mar 2024
Comment from Hotel Management
25 Mar 2024 by Firenze Rentals, Hotel Management
Thank you for your feedback, it was a pleasure hosting you.
