Ratings based on 609 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Very well kept! Stayed a night on our way to Panama the room was only $98 and nicer then the $260 a night room on the beach. This stop will go into our favorites!
by A verified traveler
Posted 14 Jun 2024
We just stayed one night. We needed a place to stay on our way to vacation. I wish I would have looked closer at the amenities because they don’t have a pool. We had my grandson with us and planned I. Taking him swimming. Since there wasn’t anything to do with him in the room we took him to the bowling/skating place that is just behind the hotel. It was clean and fine to sleep just not a lot of extra stuff. No complaints though
Comment from Hotel Management
14 Jun 2024 by Guest Relation Management, Hotel Management
Hi Craig,Thank you for sharing your experience with us. We are glad to hear that you found our hotel clean and suitable for your overnight stay. We also appreciate your understanding regarding the pool and flexibility in finding alternative activities nearby. Your feedback regarding the amenities has been noted, and we will use it to improve our guest experience in the future. It was a pleasure to have you as our guest, and we hope to welcome you back for another pleasant stay if your travels bring you this way again.
by A verified traveler
Posted 13 Jun 2024
Comment from Hotel Management
16 Jun 2024 by Guest Relations Specialist, Hotel Management
Hi Bo,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
by A verified traveler
Posted 10 Jun 2024
Nice spot
Comment from Hotel Management
11 Jun 2024 by Guest Relation Management, Hotel Management
Hi Victor,We're delighted to hear that you enjoyed your time with us! Providing a pleasant and enjoyable experience for our guests is our top priority, and we're glad to know that you found our hotel to be a nice spot. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Guest Relation Management, Hotel Management
Hi Teresa,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.
by A verified traveler
Posted 10 Jun 2024
Clean & comfortable beds
Comment from Hotel Management
16 Jun 2024 by Guest Relations Specialist, Hotel Management
Hi Jeri,We're delighted to hear you found our beds clean and comfortable during your stay with us. Ensuring a pristine and inviting environment is a top priority for our team, and we're pleased this was reflected in your experience. Your comfort is of utmost importance to us, and we appreciate your recognition of our efforts to maintain high standards. Should your travels bring you back this way, we look forward to welcoming you again for another restful stay.
by A verified traveler
Posted 3 Jun 2024
The rates were really good and the place was really clean. The city, according to the clerk, has brown water when I asked why the water was brown.
Comment from Hotel Management
4 Jun 2024 by Guest Relation Management, Hotel Management
Hi Asia,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our rates to be very good and our premises to be exceptionally clean. Our team works diligently to ensure that our guests have a pleasant and comfortable stay, and it is always rewarding to hear that our efforts are appreciated. We are committed to providing the highest quality of service and have brought this issue to the attention of the local water authority to seek a resolution. We look forward to welcoming you back!
by A verified traveler
Posted 30 May 2024
Clean
Comment from Hotel Management
30 May 2024 by Guest Relation Management, Hotel Management
Hi Davarious,Providing a clean and comfortable environment for our guests is our top priority, and we are thrilled that we met your expectations. Your positive feedback will be shared with our housekeeping team, who work diligently to maintain our high standards. We look forward to welcoming you back on your next visit!
by A verified traveler from Cumming
Posted 28 May 2024
I had reservations for 2 night stay and booked a handicap assessable room. Upon arrival was informed that the previous occupant had damaged the room and it was under maintenance with no other assessable room available. We weee give a regular room instead. We booked the assessable room for safety reasons that are not available in the regular rooms.
The breakfast was so pot that we chose to eat elsewhere. The coffee was not drinkable because of the water. Upon checking out we were finally told that the water was due to some issue with the city water. They should have told us that upon check in. Upon checking out we were also told that no compensation could be give beyI had booked through Expedia rather than directly through the hotel itself. Will not stay here again.
The water in the hotel was brown and gross. Upon checking ou
Comment from Hotel Management
30 May 2024 by Guest Relation Management , Hotel Management
Hi Karen,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced during your visit. Ensuring the comfort and safety of our guests is our top priority, and we understand how crucial an accessible room is for your needs. We strive to communicate all essential information to our guests promptly and we sincerely apologize regarding the issue with the city water. We value your feedback and are taking steps to address the concerns you raised. We hope you can consider giving us another chance in the future to provide you with the quality stay you deserve.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
16 Jun 2024 by Guest Relations Specialist, Hotel Management
Hi Angela,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
